Treatment Engagement Specialist/Scheduler - Full-time

divdivdivdivdivdivdivdivlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"div class="fr-view"divlink href="https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"div class="fr-view"divdiv style="line-height: 1;"link href="https://static.workforcenow.adp.com/mas/mdf-components/24.17.24/styles/froala_editor.pkgd.min.css" rel="stylesheet" type="text/css"nbsp;/divp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;' id="isPasted"emThe Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability./em/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongLOCATION: Dublin, Georgia/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongThe Community Service Board of Middle Georgia#39;s Adult Outpatient program is seeking a qualified individual to serve as our next Treatment Engagement Specialist/Scheduler. Treatment Engagement Specialist/Schedulers provide support to our clinical staff to ensure seamless appointment scheduling and check-ins for the individuals served and their families. The selected candidate will also make sure that patient treatment plans are up to date and that all clinical staffrsquo;s schedules are full, ensuring that patients receive the proper care within a timely fashion. This person will also need to work referrals for physicians that are on their schedules.nbsp;/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'stronguResponsibilities of the Treatment Engagement Specialist/Scheduler:/u/strong/pul style="margin-bottom:0in;margin-top:0in;" type="disc"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongAnswers/returns calls for MD (medical doctor) clinic in a timely manner/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongSchedules appointments for Camp;A psychiatrists and immediately enters appointments in Avatar Appointment Book/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongAs appointments are rescheduled, notes change accordingly. nbsp;Will also make note in EMR under non-billable note/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongAlways observes confidentiality of consumers/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongPrints dashboards for next dayrsquo;s appointments for MD clinic/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongPrints BPS for all initial appointments with MD/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongChecks consumers in for scheduled appointments with MD and ensures they have a return appointment scheduled at the time of check out/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongEnsures that Diagnosis Screen is up to date/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongChecks MD notes with diagnosis listed on diagnosis screen/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongEnsures all medication consents are signed, scanned and attached in EMR/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongFollows up with no-show appointments within 24 hours to get them rescheduled/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongEnsures MD clinic schedules are full each week and that all nursing appointments are scheduled/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongMake sure all treatment plans are up to date/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongWork referrals for doctors to ensure new patients are properly onboarded/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongAll other duties as assigned/strong/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongubrnbsp;Here are some of the things we require:/u/strong/pul style="margin-bottom:0in;margin-top:0in;" type="disc"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongHigh School Diploma/GED Equivalent/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongValid Georgia Driverrsquo;s License/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongEffective verbal and written communication skills/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongStrong interpersonal skills and the ability to work effectively with diverse communities/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongAbility to work independently and in collaboration with others/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongExperience with Microsoft 365 Office Products/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongAbility to organize, prioritize and meet deadlines accordingly/strong/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'br/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'stronguHerersquo;s what would put you over the top:/u/strong/pul style="margin-bottom:0in;margin-top:0in;" type="disc"li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strong2+ years experience with Microsoft Office products/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongPrevious call center experience/strong/lili style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongPrevious experience with conflict resolution/de-escalation skills/strong/li/ulpstrongbr/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'stronguBenefits of Working with CSB of Middle GA:/u/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongAs a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:/strong/pul style="list-style-type: disc;"listrongMedical, Dental amp; Vision Plan Options!/strong/lilistrongGenerous Paid-Time Off Policy with Flexibility Companywide!/strong/lilistrong401(k) Plan with Company Match!/strong/lilistrongShort- amp; Long-Term Disability Plans!/strong/lilistrongAccess to our Employee Assistance Program (EAP)!nbsp;/strong/lilistrongPaid Training Time!/strong/lilistrongOpportunities for Career Growth amp; Advancement!/strong/lilistrongamp; So Much More!nbsp;/strong/li/ulp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'br/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongemspan style="color:red;"At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position./span/em/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;'strongemspan style="color:red;"** Final pay rate will be dependent on a combination of qualifications such as experience and education. **/span/em/strong/p/div/div/div/div/div/div/div/div/div/div/div/div br/40 Hour Work Weekbr/Monday - Friday, 8am-5pm