Shift Supervisor Trainee

p style="text-align:left"At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care./pp style="text-align:inherit"/pp style="text-align:left"As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/ppbPosition Summary/b/pp/ppThe Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.br /br /Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.br /br /Essential Functions:br /1. Management/pp/pulliWork effectively with store management and store crews/liliSupervise the store’s crew through assigning, directing and following up of all activities/liliEffectively communicate information both to and from store management and crewsbr /2. Customer Service/liliAssist customers with their questions, problems and complaints/liliPromote CVS customer service culture. (Greet, offer help, and thank)/liliHandle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers/liliMaintain customer/patient confidentiality/lilibr //lilibRequired Qualifications/bpDeductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed./pbr /bPreferred Qualifications/bulliExperience in retail/li/ulbr /bEducation/bpHigh School diploma or equivalent preferred but not required./p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bspanAnticipated Weekly Hours/span/b/p20p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bTime Type/b/pPart timep style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bPay Range/b/pp style="text-align:left"The typical pay range for this role is:/pp style="text-align:inherit"/p$16.24 - $26.00p style="text-align:inherit"/pp style="text-align:left"This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  br / /pp style="text-align:left"Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong./pp style="text-align:inherit"/pp style="text-align:left"bGreat benefits for great people/b/pp style="text-align:inherit"/pp style="text-align:left"We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:/pullip style="text-align:left"bAffordable medical plan options,/b a b401(k) plan /b(including matching company contributions), and an bemployee stock purchase plan/b./p/lilip style="text-align:left"bNo-cost programs for all colleagues /bincluding wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching./p/lilip style="text-align:left"bBenefit solutions that address the different needs and preferences of our colleagues/b including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility./p/li/ulp style="text-align:inherit"/pp style="text-align:left"For more information, visit a target="_blank" href="https://jobs.cvshealth.com/us/en/benefits"span class="WJQ0"https://jobs.cvshealth.com/us/en/benefits/span/a/pp style="text-align:inherit"/pp style="text-align:inherit"/pWe anticipate the application window for this opening will close on: 09/30/2025p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws./p