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Verified Pay $11 per hour
Hours Full-time, Part-time
Location Boone, NC
Boone, North Carolina

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About this job

h3 data-start="205" data-end="246"strong data-start="209" data-end="244"Front Desk Guest Services Agent/strong/h3p data-start="247" data-end="384"strong data-start="247" data-end="293"Hampton Inn amp; Suites by Hilton – Boone, NC/strongbr data-start="293" data-end="296"📍 em data-start="299" data-end="382"1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles amp; Bubbles Car Wash)/em/ph4 data-start="391" data-end="417"strong data-start="396" data-end="417"General Overview:/strong/h4p data-start="418" data-end="759"We’re looking for friendly, outgoing, and detail-oriented individuals to join our team as strong data-start="508" data-end="544"Front Desk Guest Services Agents/strong. As the face of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you’ll play a key role in making sure every stay is smooth, comfortable, and memorable./pp data-start="761" data-end="875"If you love helping people, enjoy solving problems, and thrive in a fast-paced environment, we’d love to meet you!/ph4 data-start="882" data-end="906"strong data-start="887" data-end="906"What You’ll Do:/strong/h4p data-start="908" data-end="950"strong data-start="908" data-end="950"Guest Services amp; Front Desk Operations/strong/pul data-start="951" data-end="1338"li data-start="951" data-end="1030"p data-start="953" data-end="1030"Greet and check guests in and out of the hotel with courtesy and efficiency/p/lili data-start="1031" data-end="1103"p data-start="1033" data-end="1103"Handle payments (cash, credit card, check) and ensure proper billing/p/lili data-start="1104" data-end="1158"p data-start="1106" data-end="1158"Manage room assignments, changes, and guest issues/p/lili data-start="1159" data-end="1240"p data-start="1161" data-end="1240"Respond promptly and professionally to guest questions, concerns, or requests/p/lili data-start="1241" data-end="1289"p data-start="1243" data-end="1289"Answer phones and direct calls appropriately/p/lili data-start="1290" data-end="1338"p data-start="1292" data-end="1338"Promote hotel services and local attractions/p/li/ulp data-start="1340" data-end="1374"strong data-start="1340" data-end="1374"Administrative amp; House Support/strong/pul data-start="1375" data-end="1716"li data-start="1375" data-end="1448"p data-start="1377" data-end="1448"Maintain accurate records for guest registration, charges, and issues/p/lili data-start="1449" data-end="1515"p data-start="1451" data-end="1515"Assist with light laundry (washing, drying, folding) as needed/p/lili data-start="1516" data-end="1600"p data-start="1518" data-end="1600"Ensure front desk and lobby areas are tidy, organized, and stocked with supplies/p/lili data-start="1601" data-end="1660"p data-start="1603" data-end="1660"Report maintenance, safety, or security issues promptly/p/lili data-start="1661" data-end="1716"p data-start="1663" data-end="1716"Complete and distribute daily reports to management/p/li/ulh4 data-start="1723" data-end="1746"strong data-start="1728" data-end="1746"Work Schedule:/strong/h4ul data-start="1747" data-end="1929"li data-start="1747" data-end="1819"p data-start="1749" data-end="1819"Must be available to work strong data-start="1775" data-end="1817"weekends, holidays, and varying shifts/strong/p/lili data-start="1820" data-end="1877"p data-start="1822" data-end="1877"Some shifts may require standing for extended periods/p/lili data-start="1878" data-end="1929"p data-start="1880" data-end="1929"Flexibility is a must – hospitality never sleeps!/p/li/ulh4 data-start="1936" data-end="1960"strong data-start="1941" data-end="1960"Qualifications:/strong/h4ul data-start="1961" data-end="2388"li data-start="1961" data-end="2004"p data-start="1963" data-end="2004"strong data-start="1963" data-end="2002"High school diploma or GED required/strong/p/lili data-start="2005" data-end="2072"p data-start="2007" data-end="2072"Previous hotel or front desk experience is strong data-start="2050" data-end="2070"highly preferred/strong/p/lili data-start="2073" data-end="2160"p data-start="2075" data-end="2160"Comfortable using Microsoft Office (Word, Excel, Outlook) and Windows-based systems/p/lili data-start="2161" data-end="2202"p data-start="2163" data-end="2202"Must have strong data-start="2173" data-end="2200"reliable transportation/strong/p/lili data-start="2203" data-end="2253"p data-start="2205" data-end="2253"Strong organizational and communication skills/p/lili data-start="2254" data-end="2322"p data-start="2256" data-end="2322"Team player with a positive attitude and professional appearance/p/lili data-start="2323" data-end="2388"p data-start="2325" data-end="2388"Passion for helping others and delivering outstanding service/p/li/ulp data-start="2390" data-end="2533"em data-start="2390" data-end="2470"We will train the right person with a great attitude and willingness to learn./embr data-start="2470" data-end="2473"em data-start="2473" data-end="2533"MUST be able to pass a strong data-start="2497" data-end="2531"drug test and background check/strong!/em/ph4 data-start="2540" data-end="2562"strong data-start="2545" data-end="2562"Compensation:/strong/h4ul data-start="2563" data-end="2795"li data-start="2563" data-end="2641"p data-start="2565" data-end="2641"strong data-start="2565" data-end="2584"$13.00–14.00/hr/strong – Full-time (5 days/week) with no schedule limitations/p/lili data-start="2642" data-end="2713"p data-start="2644" data-end="2713"strong data-start="2644" data-end="2663"$11.50–12.50/hr/strong – Part-time (4 days/week) with some limitations/p/lili data-start="2714" data-end="2795"p data-start="2716" data-end="2795"strong data-start="2716" data-end="2735"$11.00–12.00/hr/strong – Part-time (3 or fewer days/week) with shift preferences/p/li/ulh4 data-start="2802" data-end="2828"strong data-start="2807" data-end="2828"Perks amp; Benefits:/strong/h4ul data-start="2829" data-end="3328"li data-start="2829" data-end="2981"p data-start="2831" data-end="2981"strong data-start="2831" data-end="2859"Go Hilton Travel Program/strong – Team members, friends amp; family enjoy exclusive travel discounts at Hilton hotels worldwide (as low as strong data-start="2964" data-end="2977"$35/night/strong!)/p/lili data-start="2982" data-end="3046"p data-start="2984" data-end="3046"strong data-start="2984" data-end="3001"Vacation time/strong for both full-time and part-time employees/p/lili data-start="3047" data-end="3134"p data-start="3049" data-end="3134"strong data-start="3049" data-end="3069"Health insurance/strong available for full-time employees after the measurement period/p/lili data-start="3135" data-end="3219"p data-start="3137" data-end="3219"Be part of a locally owned and operated team that values and supports each other/p/lili data-start="3220" data-end="3328"p data-start="3222" data-end="3328"Work at a hotel ranked in the strong data-start="3252" data-end="3290"Top 1% of all Hamptons in the U.S./strong and strong data-start="3295" data-end="3316"#2 on TripAdvisor/strong in Boone!/p/li/ulh4 data-start="3335" data-end="3357"strong data-start="3340" data-end="3357"How to Apply:/strong/h4p data-start="3358" data-end="3426"📍 strong data-start="3361" data-end="3380"Apply in person/strong at the hotel strong data-start="3394" data-end="3424"7 days a week, 7 AM – 7 PM/strong/pul data-start="3427" data-end="3705"li data-start="3427" data-end="3479"p data-start="3429" data-end="3479"Stop by and introduce yourself at the front desk/p/lili data-start="3480" data-end="3525"p data-start="3482" data-end="3525"Let us know where you saw the job posting/p/lili data-start="3526" data-end="3577"p data-start="3528" data-end="3577"Fill out an application and meet with a manager/p/lili data-start="3578" data-end="3630"p data-start="3580" data-end="3630"Be prepared to complete a strong data-start="3606" data-end="3628"same-day drug test/strong/p/lili data-start="3631" data-end="3705"p data-start="3633" data-end="3705"If it’s a good fit, you could be strong data-start="3666" data-end="3705"hired and training within 1–2 days!/strong/p/li/ulh4 data-start="3712" data-end="3741"strong data-start="3717" data-end="3741"Location Highlights:/strong/h4ul data-start="3742" data-end="3944"li data-start="3742" data-end="3791"p data-start="3744" data-end="3791"strong data-start="3744" data-end="3789"Walking distance from Watauga High School/strong/p/lili data-start="3792" data-end="3876"p data-start="3794" data-end="3876"strong data-start="3794" data-end="3826"Close to AppleCart bus stops/strong – perfect for team members using public transit/p/lili data-start="3877" data-end="3944"p data-start="3879" data-end="3944"Conveniently located strong data-start="3900" data-end="3944"across from Bojangles amp; Bubbles Car Wash/strong/p/li/ulp data-start="3951" data-end="4018"📞 strong data-start="3954" data-end="3972"(828) 386-6464/strongbr data-start="3972" data-end="3975"📍 em data-start="3978" data-end="4018"1252 US Hwy 421 South, Boone, NC 28607/em/pp data-start="4025" data-end="4194"Join a team that takes pride in its service and cares for its people. Help us continue to be one of the best in the business—right here in the heart of the High Country!/p

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Posting ID: 1136173577 Posted: 2025-07-16 Job Title: Desk Agent Availability