Sales and Service Specialist - Full-time

h1ubCompany Overview/b/u/h1p style="text-align:left"spanBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career./span/pp style="text-align:inherit"span /span/pp style="text-align:left"spanWhatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future./spanbr / /pp style="text-align:left"spanWe believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. /span/pp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivh1buJob Category/u/b/h1/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/divRetailp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivh1ubPosition Summary/b/u/h1/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/divThe retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.brSuccessful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.p style="text-align:inherit"/pp style="text-align:inherit"/pPay Range: $13.95 - $20.88p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivh1ubResponsibilities/b/u/h1/div/div/div/div/div/div/divpbHybrid spanRole/span/b/pulliCustomer service, sales, customer issue resolution- span75%./span/liliBasic vehicle service tasks, oil, tires, fluids- span25%./span/liliStore operations, opening/closing, inventory, displays- as needed basis./li/ulp/ppbGrowth and career development role/b/pulliMay assist Manager or act as Manager-On-Duty in certain circumstances or to support spandevelopment./span/lilispanL/spanearn all aspects of store operations and flex between front/back shopspan tasks./span/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivh1ubspanMinimum Qualifications/span/b/u/h1/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/divdivulliHigh School Diploma or spanequivalent./span/liliValid automobile driver#39;s spanlicense./span/liliCustomer service and career growthspan mindset./span/liliAbility to learn and perform basic vehicle service spantasks./span/liliAbility to learn and operate storespan systems./span/li/ulp/ph2spanPREFERRED QUALIFICATIONS/span/h2ulli2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate./liliPrevious consumer retail sales spanexperience./span/liliPrevious automotive experience a spanplus./span/liliPrevious management/supervisory experience a spanplus./span/li/ul/divp/ph2OUR CREW KNOWS spanBENEFITS/span/h2p/ph2/h2ulliMedical, Dental and Vision – Starting day 1 for all our teammates/liliPaid vacation and spanholidays/span/liliOn-the-job training and company-funded ASE spancertifications/span/lilispanFlexible work schedule/span/lili401(k) spanmatch/span/liliOn demand pay (daily pay) program spanavailable/span/li/ulp/ppbOUR VALUES GIVE BACK TO spanYOU/span/b/pulliProfessional Development: No matter where you’re at in your career, we’ve got the resources to help spanyou level up./span/liliCommunity Involvement: We pride ourselves on working with our local communities and giving back where we can./liliIntegrity amp; Teamwork: Part of what makes our teams different is our drive to do things right, always, spantogether./span/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/ppbspanAt Bridgestone, you are Free to Be/span/b/pp/ppspanWe believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need./span/pp/ppbspanWhat we offer/span/b/pp/ppspanAt Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:/span/pullispanA supportive and engaging onboarding experience to ensure a smooth transition into our team./span/lilispanThe opportunity to develop and grow, through training and regular mentorship./span/lilispanCorporate Social Responsibility activities./span/lilispanA truly global, dynamic and challenging work environment./span/lilispanAgility and work/life effectiveness and your long-term well-being./span/lilispanA diverse and inclusive team./span/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"ispanBridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law./span /i/pp style="text-align:inherit"/pp style="text-align:left"buEmployment Eligibility/u/b/pp style="text-align:left"If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment./p