Restaurant Supervisor

metap style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"br/ph1 dir="ltr" style="margin-right:0px;padding:0px;font-style:normal;font-weight:600;font-size:18pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-top:32px;margin-bottom:8px;"bstrong style="color:rgb(14,16,26);white-space:pre-wrap;"Job Summary:/strong/b/h1p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0pt;margin-bottom:0pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"The Restaurant Supervisor will oversee the daily operations of the restaurant and lead property banquet services. In addition to ensuring a positive dining experience for restaurant guests, this individual will manage all aspects of banquet planning and execution, from initial setup to event breakdown. The supervisor will collaborate with both the front and back of the house to ensure seamless service, maintaining high standards of guest satisfaction for restaurant patrons and banquet attendees alike./span/ph2 style="margin-right:0px;padding:0px;font-style:normal;font-weight:600;font-size:15pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-top:0pt;margin-bottom:0pt;"/h2h2 dir="ltr" style="margin-right:0px;padding:0px;font-style:normal;font-weight:600;font-size:15pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-top:0pt;margin-bottom:0pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Duties/Responsibilities:/span/h2ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;"li dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Greet and welcome guests with a warm and friendly demeanor./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Ensure prompt and courteous service throughout the dining experience./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Address customer inquiries, concerns, and special requests promptly and professionally./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Monitor guest satisfaction and take corrective actions when necessary./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Supervise and motivate front-of-house staff, including servers, hosts/hostesses, and bartenders./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Provide training and mentorship to new team members./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Assist with managing staff scheduling, ensuring adequate coverage during peak hours./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Collaborate with kitchen and bar staff to ensure coordination between the front and back of the house./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Monitor inventory levels for front-of-house supplies and report replenishment needs./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Ensure compliance with health and safety regulations./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Conduct regular inspections of dining areas and service stations to maintain cleanliness and order./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Handle guest feedback and complaints effectively, striving for resolution and guest satisfaction./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Lead the planning, setup, and execution of property banquets and special events./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Work closely with clients to understand their banquet requirements, including menu preferences, seating arrangements, and special requests./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Coordinate with kitchen and service teams to ensure smooth food and beverage service during events./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Oversee banquet setup, ensuring that tables, décor, and overall aesthetics meet the event's requirements./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Supervise banquet staff, including servers and event coordinators, ensuring adherence to event timelines and service quality./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Conduct post-event evaluations and address any guest concerns./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Monitor inventory and prepare for upcoming events by ordering necessary banquet supplies, such as linens, tableware, and decorations./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Ensure banquet events comply with health and safety regulations and meet company quality standards./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Promote special promotions, events, and loyalty programs to enhance both restaurant and banquet guest experiences./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Build rapport with regular customers and banquet clients, ensuring a personalized experience./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Performs other duties as assigned./span/li/ulp style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0pt;margin-bottom:0pt;"br/ph2 dir="ltr" style="margin-right:0px;padding:0px;font-style:normal;font-weight:600;font-size:15pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-top:0pt;margin-bottom:0pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Required Skills/Abilities:/span/h2ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;"li dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Strong supervisory and leadership skills./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Excellent interpersonal skills with a focus on customer service./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Experience in event or banquet management is a plus./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Ability to manage multiple events and teams simultaneously./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Excellent time management skills./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Excellent organizational skills and attention to detail./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Familiarity with food handling, safety, and other restaurant guidelines./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Proficient with Microsoft Office Suite or related software./span/li/ulh2 dir="ltr" style="margin-right:0px;padding:0px;font-style:normal;font-weight:600;font-size:15pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-top:0pt;margin-bottom:0pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Education and Experience:/span/h2ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;"li dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"High school diploma or equivalent required./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Previous restaurant management experience required/span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Successful completion of corporate training program required./span/li/ulp style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0pt;margin-bottom:0pt;"br/ph2 dir="ltr" style="margin-right:0px;padding:0px;font-style:normal;font-weight:600;font-size:15pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;margin-top:0pt;margin-bottom:0pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Physical Requirements:/span/h2ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:"Basel Grotesk",Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;"li dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Ability to traverse all parts of the restaurant quickly./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Prolonged periods sitting at a desk and working on a computer./span/lili dir="ltr" style="margin-top:0pt;margin-bottom:0pt;color:rgb(14,16,26);line-height:1.38;font-size:11pt;"span style="color:rgb(14,16,26);white-space:pre-wrap;"Must be able to lift 25 pounds at times./span/li/ul