Receptionist - Part-Time

h2About the Department/h2pGENERAL PURPOSE:brbrOperates main switchboard: answers incoming calls; greets and receives visitors; directs calls and visitors to the appropriate departments/persons; performs clerical tasks as assigned by the City Secretary and/or Deputy City Secretary.brbrSUPERVISION RECEIVED:brbrWorks under the immediate supervision of the City Secretary.brbrSUPERVISION EXERCISED:brbrNone./ph2Position Duties/h2pESSENTIAL DUTIES AND RESPONSIBILITIES:brbrAnswers incoming calls on main switchboard forwarding to appropriate departments.brbrGreets public and directs to appropriate department, building, city location, city official and/or answer questions about city services or schedules.brbrPerforms various clerical tasks as assigned which include, but are not limited to, folding and stuffing letters; labeling envelopes; typing envelopes, labels and light correspondence; inserting supplements to departmental code books; typing taxi license; opening, stamping and routing departmental incoming mail; data processing.brbrPERIPHERAL DUTIES:brbrOperates fax machine.brbrAssists other departments with clerical duties as assigned by supervisor./ph2Minimum Qualifications/h2pMINIMUM QUALIFICATIONS:brbrEducation and Experience:brbrGraduation from high school or GED equivalent.brbrOne year experience on multi-line main switchboard.brbrOne year experience on data processing equipment, hardware and software.brbrbrNecessary Knowledge, Skills and Abilities:brbrBi-Lingual (Spanish)brbrTyping 55 words per minute.brbrKnowledge of Microsoft Word, Adobe, and ExcelbrbrWorking knowledge of geographic make-up of City.brbrReading of newspapers, forms received from public and various city departments, maps, labels, handwriting.brbrWriting messages and directions.brbrAbility to reason when following simple verbal and written instructions, and determining needs of visitors.brbrSPECIAL REQUIREMENTS:brbrA person who possesses the interpersonal qualities of being outgoing, friendly, courteous, and conscientious with a genuine desire to assist others on the phone and/or in person./ph2Other Qualifications/h2pTOOLS AND EQUIPMENT USED:brbrSwitchboard/telephone, telephone head accessories, personal computer, ten key calculator, printer, fax machine, and office tools (letter opener, scissors, stapler, staple remover, tape dispenser, rubber stamps, ruler)brbrPHYSICAL DEMANDS:brbrThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.brbrWhile performing the duties of this job, the employee is constantly required to speak to citizens via phone or personally; use eyes to see visitors; hands to grasp, handle, or operate objects, tools, machinery or controls; reach with hands and arms; twist, lift, carry, walk, sit, kneel, bend, stretch, and hear.brbrNon-physical demands could include, but are not limited to, time pressures, tedious and exacting work, performing multiple tasks simultaneously, frequent change in tasks/assignments.brbrWORK ENVIRONMENT:brbrNoisy/Distracting at times. Drafty and changing temperatures due to opening and closing of main entrance doors. Subject to dust and direct sunlight.brbrSELECTION GUIDELINES:brbrFormal application, rating of education and experience; oral interview and reference check; job related tests may be required.brbrThe duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.brbrThe job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change./p