NSF Clerk

h3IBC Bank successes are the result of an aggressive and innovative attitude. The Bank#39;s #34;We Do More#34; philosophy reflects its dedication to the growth and success of its employees, customers and communities.span   /spanIBC bank hiresspan /spantalented, creative and dedicated individualsspan /spanto help our business succeed.span  /spanWe are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.span   /spanWe are currently seeking to fill positions across all business segments. IBC#39;s focus is to be customer centric and strive to provide excellent customer experience.span /span/h3p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bTime Type:/b/pPart timep/pp/pp style="text-align:left"bThis is an in-office position./b/pp/pp/pp style="text-align:left"spanspanspanspanspanspanspanbbbDepartment:/b/b/b/span/span/span/span/span/span/span/p1120 Quality Controlp/pp/pp style="text-align:left"spanspanspanspanspanspanspanbbbJob Summary: /b/b/b/span/span/span/span/span/span/span/pThe NSF Processing clerk is responsible for the overall processing of NSF decision made by the bank officers/branch managers for all Texas markets. The must also contact and follow up with liaisons and officers/managers as needed to ensure timely completion of all NSF lists.p/pp/pp style="text-align:left"spanspanspanspanspanspanspanbbbJob Description:/b/b/b/span/span/span/span/span/span/span/pdivbbESSENTIAL JOB FUNCTIONS/b/b/divdivdivdivdivpiiThe statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents./i/i/p/div/div/div/divulliAssist with on the job training/cross training of employeesspan /span/liliIdentify and escalate high priority or out of ordinary situations/requests and handle them accordinglyspan /span/liliKnowledge of bank products and services/liliHandle phone calls from the branches using proper service etiquette and active listening to ensure quality service/li/ulp/ppbbSKILLS/b/b/pulliAbility to work under pressure and meet deadlines as assigned/liliAbility to utilize multiple computer applications/ programs efficiently/liliAbility to provide detailed instructions over the phonespan /span/liliSelf-starter that works well in a group environment/li/ulp/ppbEDUCATION amp; EXPERIENCE /b/pulliHigh School Diploma or GED equivalentspan /span/liliComputer literate and have some working knowledge of Microsoft Office/liliEffective English verbal and written communication skills, Bilingual Spanish is a plus/liliAble to work required schedule/liliAble to meet end enforce deadlinesspan /span/liliAt least 1 year of working experience, customer service experience preferred/li/ul