Retail Supervisor - Carolina Panthers/Charlotte FC

pThe Retail Supervisor plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line part-time retail team (Retail Associate/ Retail Lead). The Retail Supervisor will drive results through coaching to carry out operational excellence expectations./p pThe Retail Supervisor will work a full-time schedule including days, nights, weekends, and extended hours on game day and during events.nbsp;/p pstrongGeneral Duties and Responsibilities:/strong/p ul liDrive sales results by consistent execution of daily operationsnbsp;/li liSupport back-of-house operations; maintain stockroom organization/li liDemonstrated proficiency in Fanatics and Retail operation systems including but not limited to POS, OpSuite, My Playbook, Service Now, and OKTAnbsp;/li liMake recommendations to the Leadership team when making decision including but not limited to; revenue targets, per cap, and UPT (unit per time)nbsp;/li liWork with Retail Associates to ensure an exemplary fan experiencenbsp;/li liCommunicate expectations for assignments and projects to the part-time retail team (Retail Associate/ Retail Lead)/li liProvide training and assistance to all part-time retail team (Retail Associate/ Retail Lead)nbsp;/li liCoach part-time retail team (Retail Associate/ Retail Lead) based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience/li liEncourages and models Fanatics' Values/li liPerform ‘Manager on Duty responsibilities’nbsp;/li /ul pstrongEducation, Experience, and Requirements:/strong/p ul liMinimum 18 years of age/li liMinimum two years working in retail or sales preferred/li liAbility to work independently and responsibly in a fast-paced environment/li liForeign language skills are a plus/li /ul pstrongJob Knowledge, Skills, and Abilities:nbsp;/strong/p ul liPossess a fun, outgoing, confident, professional demeanornbsp;/li liPrior leadership experience preferred/li liAbility to work well with all levels of management, build partnerships, and coach teams/li liAbility to anticipate and solve problems and act decisivelynbsp;/li liAbility to represent Fanatics/League/Team Values and standards/li liAbility to balance, prioritize, and delegate multiple projects while remaining calm under pressurenbsp;/li liStrong communication, literacy, and numeracy skillsnbsp;/li /ul pstrongPhysical Demands:nbsp;/strong/p ul liRegularly required to sit stand, reach, bend, and move about the facility as needed/li liMust be able to lift and carry up to 30 lbs./li liGame Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if the assigned location is outside of the shop/li /ulh3About Company/h3divspanFanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.comlt;http://www.fanatics.com/gt;./span br brspanFanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA)./span br brspanAt Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:/span brspan· Build Championship Teams/span brspan· Obsessed with Fans/span brspan· Limitless Entrepreneurial Spirit/span brspan· Determined and Relentless Mindset/span/divh2Company/h2divdiv Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.nbsp; /div/div