Clerk-Typist/Receptionist I

pnbsp;/p p style="text-align: center; line-height: normal;"strongspan style="font-size: 18.0pt; color: #403152;"Clerk Typist/Receptionist/span/strong/p p style="line-height: normal;"nbsp;/p p style="text-align: left;"strongspan style="font-size: 18.0pt; line-height: 115%; color: #403152;"The Position/span/strong/p pspan style="font-size: 12pt;"strongspan style="font-family: 'Arial',sans-serif;"GENERAL SUMMARY:/span/strongspan style="font-family: 'Arial',sans-serif;" Responsible for a variety of clerical, administrative and technical support services such as providing specialized Program or Department specific information to internal and external customers; answering phones, scheduling appointments; interviewing internal and external customers to establish services needed; establishing and maintaining data files, drafting and editing documents and correspondence. The work is performed under direct supervision./span/span/p p style="tab-stops: 1.0in;"span style="font-size: 12pt;"strongspan style="font-family: 'Arial',sans-serif;"ESSENTIAL JOB FUNCTIONS:/span/strong/span/p ul li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list .5in;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Provide initial contact with clients and determine client service needs. Initiate and assist clients in completing forms. Assure information is correct and complete. /span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list .5in;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Schedule client appointments, process paperwork associated with type of appointment./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list .5in;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Register and establish clients into appropriate computer systems, create encounters for services./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list .5in;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Perform check out requirements such as charge appropriate fees and reconcile payments. Schedules follow up appointments as necessary. /span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list .5in;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Balance monies and cash drawer daily and readies deposit for the bank as necessary. /span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list .5in;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Receive, screen and direct telephone calls on multi-line phone system./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list .5in;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Responsible for department support including data entry, meeting minutes and report generation./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list .5in;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Maintain electronic data and file management systems, process records requests./span/li /ul ul li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Maintain basic knowledge of programs offered and stay abreast of staff changes./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Maintain inventory of forms and materials for department operations. /span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Maintain current knowledge and comply with all RCW's, HIPPA regulations and department/agency policies and procedures to protect the privacy and security of protected health information and confidential info/span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Operate standard office machines and equipment./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Copying bulk projects, faxing and maintain office equipment. /span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Type letters, create files, labels and other forms as needed./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"May be required to perform and document Medicaid Administrative Match activities per the Medicaid Administrative Match Training Manual for LHJs./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Respond to public health emergency drills/exercises or actual events as requested./span/li li style="text-align: justify; text-justify: inter-ideograph; line-height: normal; tab-stops: list 42.6pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Other duties as assigned./span/li /ul p style="text-align: justify; text-justify: inter-ideograph; line-height: normal;"nbsp;/p p style="tab-stops: .5in 1.0in 3.75in;"span style="font-size: 12pt;"strongspan style="font-family: 'Arial',sans-serif;"KNOWLEDGE, SKILLS AND ABILITIES:/span/strong/span/p ul li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Knowledge of general office principles and practices, including cash handling /span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Knowledge of software applications relative to the position assignment and ability to learn specialized software programs/span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Knowledge of basic accounting and mathematics/span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Knowledge of proper English grammar, usage and spelling/span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Customer service skills ndash; in person and via telephone (discretion, patience, etiquette, professionalism)/span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Skills in Typing/Keyboarding ability to type 40 wpm/span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Oral and written communications skills/span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Organizational skills/span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Ability to keep accurate reports and records/span/li li style="line-height: normal; tab-stops: list 40.5pt;"span style="font-family: Arial, sans-serif; font-size: 12pt;"Ability to operate a multi-line phone system/span/li /ul p style="line-height: normal;"nbsp;/p pstrongspan style="font-size: 18.0pt; line-height: 115%; color: #403152;"The Requirements amp; Selection Process/span/strong/p p style="tab-stops: 1.0in;"span style="font-size: 12pt;"strongspan style="font-family: 'Arial',sans-serif;"MINIMUM QUALIFICATIONS:/span/strongspan style="font-family: 'Arial',sans-serif;" High school graduate or GED, minimum six months general office experience./span/span/p p style="tab-stops: 1.0in;"span style="font-size: 12pt;"strongspan style="font-family: 'Arial',sans-serif;"Additional Requirements: /span/strongspan style="font-family: 'Arial',sans-serif;"Performance of job duties requires driving on a regular basis, a valid Washington State driver's license, the use of the incumbent's personal motor vehicle when a District fleet vehicle is not available for use, and proof of appropriate auto insurance./span/span/p p style="tab-stops: .5in 1.0in 3.75in;"span style="font-size: 12pt;"strongspan style="font-family: 'Arial',sans-serif;"SELECTION PROCESS:/span/strongspan style="font-family: 'Arial',sans-serif;" The most qualified applicants, based in part upon evaluation of the completed application and related information will be invited for an interview. Apply directly via our websitenbsp;a href="https://www.bfhd.wa.gov/cms/one.aspx?pageId=15074253"Employment - Benton Franklin Health District/a/span/span/p pCriminal Background Check required upon candidate selection./p