Event Coordinator/Sales Floor Team

Store - COLUMBUS, GAp style="text-align:inherit"/pp style="text-align:inherit"/pPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.p style="text-align:inherit"/pp style="text-align:inherit"/pp/ppbEvent Coordination/b/pulliPlan and coordinate multiple events at once including children’s birthday parties and other craft classes or events./liliEngage with clients of all ages, from 4 to 94#43;, by creating an environment of fun and creativity./liliDemonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities./liliFacilitate and implement party add-ons such as goody bags, balloons, etc. to company standards./liliCommunicate events with clients and store team members./liliComplete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed./liliAdjust plans and events based on client’s feedback and needs./liliCreate backup or emergency plans to be executed as needed./liliEnsure client satisfaction for scheduled events./liliUphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event./li/ulp/ppbCustomer Experience/b/pulliHelp customers shop, locate products, and provide them with solutions./liliProvide fast and friendly check out experience./liliEngage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments./liliEducate customer on Voice of Customer (VOC) survey./liliAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)/liliParticipate in the truck un-load, stocking and planogram (POGs) processes./liliComplete merchandise recovery and maintenance./liliPerform Store in Stock Optimization (SISO) and AD set duties as assigned./liliSupport shrink and safety programs/liliAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards./liliInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members/liliCross trained in Custom Framing selling and production./liliParticipate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms/li/ulp/ppbOther duties as assigned/b/pp style="text-align:inherit"/pp style="text-align:inherit"/ppbPreferred Knowledge/Skills/Abilities/b/pp/ppbPreferred Type of experience the job requires/b/pulliEnergetic and enthusiastic and personality./liliThe ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job./liliMust have excellent people skills./liliMust have experience working with children and children’s events./liliMust have good communication skills including written, verbal, and nonverbal communication as well as listening skills./liliMust have organizational skills, interpersonal skills, and creative problem-solving skills./liliRetail and/or customer service experience required/li/ulp/ppbPhysical Requirements/b/pp/ppbWork Environment/b/pulliAbility to remain standing for long periods of time./liliAbility to move throughout the store./liliRegular bending, lifting, carrying, reaching, and stretching./liliLifting heavy boxes and accessing high shelves by ladder or similar equipment/liliIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available./li/ululliPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings/li/ulp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bspanApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job./span /b/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/ppspanspanAt The Michaels Companies Inc, /spanbspanour purpose is to fuel the joy of creativity/span/b. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at /spana href="http://www.michaels.com./" target="_blank"spanuspanMichaels.com/span/u/span/aspan and /spana href="http://www.michaels.ca/" target="_blank"spanuspanMichaels.ca/span/u/span/aspan. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and /spana href="https://www.michaels.com/makerplace" target="_blank"spanuspanMakerPlace by Michaels/span/u/span/aspan, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, bspanMichaels is the best place for all things creative./span/b For more information, please visit /spana href="https://www.globenewswire.com/Tracker?data#61;LAQ1oJI_ao4aXGKIZIZlR22uQPY3tTPDwztaCEtHz0D6bWTx8Kdge4gyjg6NrQZYYIcW4OaTRpo5Qlh1XWaKOsR1dbrgN8lIPezZAazRoUS1dO4w8pMwSDTW9PA59hTOdKsz79u8VnnjPLV_6byqL5uq44N8T01OLlavvCrZx9Cf3POluHS0dC16QoJV0XT8R71s0yz2H7spolLTNg90hfRyDZMIu6MQMv23U88OKsAt687lvWjKcYXvt96CrvJ1xSEpg2tQfCI3n20MPs2RfqrCF8kNGSeXBu8p-pMxIhY2Wf9rAntHj-lZtfMM5NDqPN9073W3ql3U0APMgLPlKVFz_LsyQtlSW_JOjRd-H_u9_tNs_TUvc4qaafjpPlRpynWDYRdVrfBi5LltoIxdPF7LibgY3sWYpSjo8baHAxg#61;" target="_blank"spanuspanwww.michaels.com/span/u/span/a/pp/ppspanspanAt Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit /span/spana href="https://mikbenefits.com/" target="_blank"spanspanmikbenefits.com/span/span/aspanspan. /span/span/pp/ppbMichaels is an Equal Opportunity Employer. We are here for all Team Members and all /b bc/bbustomers/b bto create, innovate and be better together. /b/pp/pp style="text-align:inherit"/pp style="text-align:left"iMichaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)./i/pp style="text-align:inherit"/pp style="text-align:left"spana target="_blank" href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf"EEOC Know Your Rights Poster in English/a/span/pp style="text-align:left"spana target="_blank" href="https://www.eeoc.gov/es/conozca-sus-derechos-la-discriminacion-en-el-lugar-de-trabajo-es-ilegal"EEOC Know Your Rights Poster in Spanish/a/span/pp style="text-align:left"spana target="_blank" href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf"EEOC Poster Optimized for Screen Readers/a/span/pp style="text-align:left"spana target="_blank" href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf"Federal FMLA Poster /a/span/pp style="text-align:left"spana target="_blank" href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"Federal EPPAC Poster/a/span/p