CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Willingboro Store - Willingboro, NJ/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Part-Time/div divstrongEducation Level/strong: nbsp;nbsp;nbsp;None/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$15.75 - $15.75 Hourly/div divstrongTravel Percentage/strong: nbsp;nbsp;nbsp;None/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Any/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Retail/div /div h4Description/h4pSPECIFIC DUTIES/p ol liFollow all Goodwill policies and safety procedures. Must possess professional etiquette./li liSuccessfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation. Must achieve 40% Round-Up transaction average every month./li liEngages customers successfully using the following steps: a. Greet every customer 5 feet from you b. Focus on your customer c. Maintain a clean, neat, and organized store d. Walk, Talk, and Show e. Thank your customer for supporting our free job training and education initiatives f. Listen and respond appropriately to all customer concerns g. Engage customers at the register h. Effectively manage your register line i. Use good phone etiquette and answer within 3 rings j. Provide short, clear, timely announcements./li liWill receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity./li liTrain to complete opening and closing procedures as necessary./li liMust stock and maintain sales floor with newly processed merchandise./li liMaintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture./li liMaintains sales floor by recovering sales floor and dressing rooms./li liEstablish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor./li liAbility to utilize systems, including phones and paging systems and make regularly scheduled announcements./li liMaintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.)./li liMust maintain a clean and neat personal appearance at all times. Must wear company issued uniform./li liRegular attendance is required./li liAll other essential duties as assigned./li /ol pBenefits Overview:/p pBenefit eligibility is tied to whether you are a full-time employee or part-time employee. /p pFull-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death amp; Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. /p pPart-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. /p pPart-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo. /p p /ph4Qualifications/h4brpJOB QUALIFICATIONSbr / To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p ol liCustomer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner./li liHonesty/Integrity Ability to be truthful and be seen as credible in the workplace./li liSound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions./li liReliability The trait of being dependable and trustworthy./li liEnthusiastic Ability to bring energy to the performance of a task./li liAccuracy Ability to perform work accurately and thoroughly./li liAbility to communicate and understand instructions, both verbal and written, in English./li liMust be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours./li liAbility to meet physical demands of position./li liVision corrected to within normal limits./li liAbility to function in a hectic work environment with occasional periods of high stress./li /ol