Technician I

pSmart City began more than 30 years ago and has evolved into the nation’s leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including virtually every Fortune 500 Company event and major tradeshow. From auto shows to national political party conventions to world economic summits, Smart City has been on the floor, behind the scenes, and maintaining the connections that enable people to make important things happen./p pToday, we proudly employ more than 250 team members nationwide. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center a href="https://smartcitynetworks.com/about-us/network-operations-center/" target="_blank" rel="noopener"/a(NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks./p pThe Smart City Technician is a fun, fast-paced, entry level role for an individual that is a customer service all-star who would like to enter the IT and telecom networking field. /p pstrongSummary of Key Responsibilities/strong/p pResponsibilities and essential job functions include but are not limited to the following:/p ul liInteracting with show and event customers to help connect their networks/li liTaking show schematics/ maps and plans and transforming them into real-life, well connected networks/li liMonitoring the inventory and restocking their cart to ensure they have all the tools needed for the customer’s set-up as planned/li liTroubleshooting on the spot issues and pro-actively assisting customers with set-up, maintenance and take- down of installations by color coding and proper testing of copper and fiberoptic cables, installing jumpers and patch cables and providing other technical assistance as trained/li /ul pstrongQualifications/strong/p ul liAbility to multi-task and respond to multiple interruptions in a professional manner/li liExceptional organizational skills/li liProfessional presence and demeanor/li liStrong attention to detail is essential/li liPassion for technology, desire to learn in IT and telecom networking field/li liCustomer Service focused, friendly while exhibiting a can – do mentality/li /ul pstrongOf note/strong:/p ul liON - SITE ONLY, non-remote, non-hybrid/li liCompensation: $19.00 +, based on experience/li liPlease note, travel may be required, on occasion/li /ul pstrongCompany Benefits:/strong/p ul liMedical and Prescription Drug/li liPaid Time – Off/li liSupplemental Accident, Critical Illness, and Hospital Care/li liDental/li liVision/li liBasic Life/ADD/li liVoluntary Life/li liShort-Term Disability/li liLong – Term Disability/li liFlexible Spending Account (FSA)/li liRetirement – 401(K)/li liLife Assistance Program (LAP)/li liWellness/li liTuition Reimbursement/li /ul pemAs part of our standard hiring process for new employees, employment with Smart City Networks will be contingent upon successful completion of a background check./em/p pemSmart City Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics./em/p pemIf you need assistance or an accommodation due to a disability, you may call us at 702-943-6000/em/p pem /em/p pem /em/p p**Key words -  tech, IT services, help desk, IT support, Entry level IT position, cabling jobs/p p /p p /p p /p p /p p /p p /p p /p