Sales Associate - Base and Commission - Untapped earning potential

Sales Associate Position

If you’re looking for a place where you can truly grow, thrive, and enjoy coming to work every day, you’ll love being part of our team. We’re a small, family-oriented retail business specializing in fireplaces, grills, and gas lamps, serving a loyal and friendly customer base that includes both homeowners and commercial clients. Our company culture is supportive, professional, and fun—we genuinely enjoy what we do and who we work with. You’ll have the freedom to earn unlimited commission, with plenty of opportunity to tap into a wide-open market in our region. If you’re motivated, customer-focused, and excited to be part of something that’s growing, we’d love to talk with you.

Salary $28,000 - $32,000 base plus uncapped commission

1. Product and Industry Knowledge:

·         Understanding different types of fireplaces: Be knowledgeable about wood-burning, gas, and electric options, and their respective features, benefits, and applications.

·         Installation processes: Understanding installation requirements for various fireplace types is crucial to ensure safety compliance and effectively guide customers.

·         Building codes and regulations: Familiarity with relevant codes and regulations is beneficial.

·         Staying up-to-date: The hearth industry is constantly evolving, so continuous learning about new technologies and trends is essential.

2. Sales and Customer Service Skills:

·         Consultative Sales Approach: Engage with customers to understand their needs and guide them towards the best solution.

·         Excellent communication and interpersonal skills: Build rapport with customers, explain complex information clearly, and provide exceptional service.

·         CRM Proficiency: Familiarity with Customer Relationship Management software for tracking customer interactions is helpful.

·         Sales Closing Abilities: Be comfortable asking for the sale and closing deals.

3. Additional skills and qualifications not required, but could increase base salary.

·         Home Improvement Knowledge: Familiarity with broader home improvement concepts

·         Certifications: NFI Hearth Design Specialist certification is a plus

·         Technical Aptitude: An understanding of gas and electrical connections, as well as general mechanical aptitude.