Vice President of Revenue Cycle

University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.

University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.

• Over $120 million in annual net revenue
• Affiliate with the University of Toledo
• Over 350 Employed Providers

Summary:

The Vice President of Revenue Cycle is accountable for the overall leadership of Revenue Cycle Services for the faculty practice group, encompassing both provider-based and physician office settings. This role requires a strong understanding of physician practice operations and collaborates with Executive Leadership to create and implement strategies that optimize revenue.

The position demands in-depth knowledge of governmental and commercial insurance rules and regulations, including regulatory compliance requirements applicable to a physician group revenue cycle operating in both provider-based and physician office site-of-service components. The Vice President is responsible for coordinating revenue cycle operations, procedures, and best practices across the organization. These include provider insurance credentialing, charge capture, billing, payment posting, collections and follow-up, denial management, billing audits, and revenue cycle data reporting.

ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES

• Discusses performance data with senior management, Department Chairs, and other high-level executives as needed.
• Develops and implements evaluation tools to measure staff efficiency.
• Uses data analytics to identify bottlenecks and implement process improvements.
• Optimizes the use of EHR and practice management systems.
• Experience developing strong working relationships with physicians.
• Develops policies and procedures for all aspects of the revenue cycle.
• Holds regular meetings with department supervisors to communicate important issues related to revenue cycle operations.
• Monitors payments from third-party payers to assess compliance with established contracts.
• Researches department-specific payer, provider, and other issues impacting revenue cycle performance.
• Maintains internal controls to prevent fraud and billing errors.
• Collaborates with the Central Verification Office (CVO) to ensure timely and complete physician enrollment.
• Continually seeks opportunities for improvement, including automated solutions.
• Serves as a resource to assist departments with revenue cycle performance.
• Develops and implements revenue cycle strategies aligned with organizational goals.
• Collaborates with executive leadership to improve financial performance and operational efficiency.
• Ensures adherence to federal and state regulations.
• Manages and mentors revenue cycle staff across multiple departments.
• Fosters a culture of accountability, innovation, and continuous improvement.
• Coordinates with IT, finance, and clinical teams to support integrated systems and processes.

REQUIRED QUALIFICATIONS

• Education:
  • Minimum of a bachelor’s degree in Business, Finance, or a related discipline; equivalent professional experience may be considered in lieu of academic qualification.

• Years of Experience:
  • Minimum of 5 years experience in Revenue Cycle
  • Minimum of 3 years of experience in a leadership position

PREFERRED QUALIFICATIONS

• Education:
  • Master's of Business Administration or Master's of Healthcare Administration

• Certifications:
  • CPMA, CHC, CPPM, CPC, RHIT, RHIA, and/or other related certifications
  • EPIC Resolute Professional Billing

• Years of Experience:
  • 15 years of experience in Revenue Cycle
  • 10 years of experience in a leadership position

The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.

Equal Opportunity Employer/Drug-Free Workplace