Donation Drop Off Assistant

The Opportunity | Dorcas Ministries

In June of 1968, a small group of community members, brought together by Margaret Keller, met together to address a common concern: how to best serve neighbors in need. Over time, the organization’s services have expanded to include financial and emergency food assistance, career coaching, workforce development and so much more. We are also proud to be the home of one of North Carolina's top-rated thrift stores.

Dorcas Ministries strives to find solutions to the needs of the community, hoping to make a difference in the lives of our neighbors. With more than 1,000 volunteers seeking to uphold the organization’s core values of compassion, dignity, innovation and stewardship, Dorcas is proud to be able to serve the community and help our neighbors thrive.

Position and Requirements | Donation Drop Off Assistant

Dorcas is recruiting candidates desiring to excel as a team member for Dorcas's Retail Operations. We are looking for Donation Drop Off Assistants to work Full-Time or Part-Time hours between 7am and 8pm, Monday through Saturday. Core business hours are 8:30am - 6:30pm, however, Monday through Saturday.

Our Drop Off Assistants help promote Dorcas Ministries through outstanding customer service, accepting donations for the Dorcas Thrift Shop and Client Services, assisting with the movement of donated inventory through various stages of processing, as well as general housekeeping for the Dorcas occupied interior facility and the exterior of the entire shopping plaza.

This position is a critical part of a team of ambassadors who work together in a collaborative and supportive manner.

We are a very busy Thrift Store with a face paced work environment, and only dependable, reliable and hard-working candidates who thrive in an ambiguous work environment and demonstrate a positive, "can do" attitude, need apply.

Candidates who have a history of callouts, tardiness, excuses or other priorities that interfere with the ability to be reliable, dependable and present a positive attitude, need not apply.

Dorcas is a growing organization, and we are looking for candidates who want to grow with us, potentially into a leadership role.

Essential Functions:

• Work as a team to receive a large volume of donations, continuously throughout the shift. Assist donors with unloading incoming donations.
• Displays good judgment in separating usable and recyclable items upon receipt.
• Transfer, move, and store large volumes of donated inventory to appropriate work areas.
• Retrieve bulky items that have been sold from the sales floor to the customer pick up area for loading.
• Operate material handling equipment to move, sort, and store donated merchandise.
• Prepare the facility daily for operations. This includes distributing donations from the previous evening and ensuring the building is ready for the arrival of volunteers and other staff.
• Perform daily housekeeping duties to maintain a clean and safe sales floor and back of the house operations areas.
• Maintain acceptable housekeeping standards for the exterior of the property.

Skills Required:

• Demonstrates a positive and helpful attitude with a willingness to help in any way.
• Enjoys working with volunteers and staff of diverse ages and backgrounds.
• Enjoys opportunity to deliver an excellent customer service experience.
• Flexible and adaptable; calm under pressure.
• Ability to use and learn to use technology including computers and computer applications.
• Fluency in English
• Availability on Saturdays is a MUST.

Physical Demands:

• Physically demanding job with the ability to lift up to 50 lbs. repeatedly through the shift.
• Enjoys working on feet and being "on the go" for an entire shift.
• Enjoys working inside or outside in adverse weather conditions.

Preferences:

• Flexible schedule to allow for picking up extra shifts on short notice.
• Experience or hobby in a trade like carpentry, electrical, plumbing, mechanical, or general maintenance
• Ability to speak and read Spanish.
• Valid NC Driver's License and experience safely driving a box truck.

Other:

• 30-minute paid lunch break is provided for shifts over 6 hours.
• Bi-weekly pay
• Job Type: Full-Time or Part-Time
• Pay: Starting $16/hr depending on experience and skill level.
• Benefits: All Employees 18 yrs and older qualify to participate in 401(k). Other benefits listed in this posting are available to Full-Time employees ONLY.

Apply by submitting an application online. No phone calls, please. This posting will remain open until needed positions are filled.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person