Receptionist

Scope of Position:

The Receptionist is responsible for answering and accurately transferring all incoming telephone calls from a multi-line switchboard and professionally greeting all Company visitors. He or she also assists Human Resource staff with administrative tasks as requested.

Essential Duties and Responsibilities:

• Answer switchboard calls in a courteous and timely manner
• Greet visitors politely and professionally
• Update and maintain Company phone directories and employee emergency contact information
• Send, receive, and forward confidential faxes
• Log all incoming UPS and FedEx packages and letters; call recipients of incoming packages as needed
• Sort and stamp incoming mail and invoices
• Distribute employment applications and assist applicants with completion
• Review received employment applications for completeness
• Coordinate Company-wide Dress Down Days and other charitable activities
• Assist Human Resources staff as needed, including assisting with employee events and mailroom activities
• Perform other duties and tasks as requested

Position Requirements:

• High School Diploma or equivalent
• A minimum of 1 year of experience in an office environment required; a minimum of 3 years of experience preferred
• Experience operating a multi-line switchboard preferred
• Experience with Microsoft Office including Excel, Outlook, and Word
• Demonstrated verbal and written communication skills
• Ability to interact respectfully and tactfully with internal and external customers
• Detail-oriented, organized, and able to multi-task