Mosaic@Home Manager - Council Bluffs, IA

Mosaic at Home Manager - Lead with Purpose, Empower Lives Are you a passionate and experienced leader dedicated to empowering individuals with intellectual and developmental disabilities? Do you thrive in a role where you can mentor, guide, and ensure the delivery of high-quality, person-centered services? If so, join Mosaic as a Mosaic at Home Manager and make a lasting impact! At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Manager, you will play a crucial role in overseeing our Mosaic at Home and direct care contracted intermittent service lines (where applicable). What You'll Do: * Lead and Mentor: Supervise, train, coach, and support Mosaic at Home Coordinators, fostering their growth and ensuring they provide exceptional service to home providers, direct care workers, individuals receiving support, and their families. * Drive Growth and Retention: Actively participate in recruitment and matching activities, focusing on the retention and growth of both individuals receiving support and home providers, meeting established growth goals. * Ensure Quality and Compliance: Oversee the compliance and quality of Mosaic at Home and direct care contracted intermittent services (where applicable), including contract adherence, service delivery, and health and safety standards. * Manage Contracts and Services: Oversee contract and service delivery compliance, ensuring all regulatory and accreditation requirements are met. Review program plans, assessments, individual support plans, and billing documents for accuracy and compliance. * Provide On-Call Support: Be available to provide assistance to home providers and Mosaic at Home Coordinators as needed. * Contribute to Agency Growth: Participate in activities that lead to agency growth and service improvement, including assisting with referrals and other opportunities. SCHEDULE: Days, Salaried, OnCall for departmental needs which may include some evenings and weekends, travel as required - agency vehicle available. Commitment to Inclusion, Diversity, Equity and Belonging: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.