Dental Front Office

Dental Front Desk Coordinator – Full Time (Travel Required)

Salinas & Freedom, CA
Full-Time | Multi-Specialty Practice | Pediatric & Oral Surgery

We are seeking a dedicated, detail-oriented, and patient-focused Dental Front Desk Coordinator to join our growing, multi-specialty dental team. This role is essential in delivering a seamless, welcoming, and efficient front office experience for our patients, while supporting the operations of two locations: Salinas and Freedom, CA.

Travel between both locations is required on a regular basis.

Key Responsibilities

• Patient Reception & Customer Service
• • Greet patients and families warmly as the first point of contact.
  • Answer phone calls and respond to inquiries with professionalism and compassion.
• Scheduling & Check-In/Out
• • Coordinate and manage appointment scheduling for pediatric and oral surgery departments.
  • Confirm upcoming appointments and follow up on missed appointments.
  • Manage check-in and check-out processes accurately and efficiently.
• Insurance Coordination
• • Contact insurance companies to verify patient benefits and eligibility.
  • Collect and enter insurance information into the practice management software.
  • Assist in pre-authorizations and understanding treatment coverage.
• Data Entry & Patient Records
• • Input patient demographic and insurance information accurately.
  • Maintain up-to-date digital records and ensure compliance with HIPAA.
• Treatment Coordination
• • Create and present treatment plans based on provider recommendations.
  • Communicate costs, procedures, and financial options to patients clearly and confidently.

Requirements

• At least 1 year of dental front office experience preferred.
• Knowledge of dental insurance plans and terminology.
• Strong computer skills and proficiency with practice management software Open Dental preferred.
• Excellent organizational and interpersonal skills.
• Reliable transportation and ability to travel regularly between the Salinas and Freedom offices.
• Bilingual (English/Spanish) is a plus.

Why Join Us?

• Supportive Team Culture – Work with a collaborative and experienced staff in a positive work environment
• Professional Development – Ongoing training opportunities and potential for growth
• Impactful Role – Be a key player in the overall patient experience
• Modern Practice – Utilize industry-leading dental software and systems

Benefits

• Competitive hourly wage (commensurate with experience)
• Paid time off and holidays
• Professional development opportunities
• Supportive team culture in a fast-paced, patient-centered environment

Ready to Apply?

If you are passionate about patient care and enjoy working in a dynamic, multi-location dental environment—we want to hear from you!

Call or text our Office Admin Cindy today, to apply or to find out more information about this position!

• Oral Surgery
• Pediatric
• Bilingual
• Spanish
• Open Dental

• PTO

• $25-$30/hour