Medical Assistant

JOB SUMMARY

The Medical Assistant assists the provider in the delivery of health and patient care management, including the maintenance of clinical records and documentation. The role assists with a wide variety of patient care activities including perioperative communication and accommodative services for medical staff and patients.

This is a full-time, hourly position, Monday through Friday 8a - 5p, with some occasional overtime. This position offers medical, dental, and vision benefits, employer paid long and short term disability, 401K, PTO, and continuing education funds.

Travel to our Vail and Frisco clinics will be required and staff are compensated for trips over the pass.

THE DETAILS OF THE JOB

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in maintaining an efficient clinic schedule including scheduling standard and/or post-surgical appointments, patient flow and preparation, and chart preparation.
• Assists provider during examination of patients. Includes: preparation and operation of ultrasound machine; facilitates prescriptions for medication and physical therapy, and paperwork for referrals and work restrictions; ordering orthopaedic devices and durable medical equipment; CPT (procedural) and ICD-10 coding.
• Assists medical staff with ordering, scheduling and logistics for any patient follow-up including MRIs, CTs, x-rays and lab tests.
• Ensures complete and timely documentation of patient interactions such as surgery/procedure scheduling sheets, physical examinations, ordered medications and injections, patient visit charges, casting and DMEs, lab, x-ray and ancillary testing results.
• Interacts professionally with patients and their family members. May include acting as a liaison with family members before, during, or after operative procedures, providing post-operative protocols, notification of test results, education for follow-up, or follow-up calls to patients following surgery, as directed by the physician.
• Meet the Company’s expectations as described in the VSON Policies and Practices.
• Maintain confidentiality of Personal Identifiable Information (PII) in accordance with company Policies and State and Federal laws, including OSHA and HIPAA regulations.
• Perform job in accordance with all company safety practices.
• Other duties as assigned.

WHAT IT TAKES TO DO THE JOB

KNOWLEDGE, SKILLS AND ABILITIES

• Solid knowledge of accepted medical industry standards and procedures, including use of medical equipment and instruments, medical reporting and documentation and safety precautions.
• Skill in developing and maintaining relationships, and communicate calmly and clearly with patients, medical staff and the public, including during emergency situations.
• Ability to assess patients in person and over the telephone and to act upon findings.
• Ability to apply common sense understanding to carry out more complex instructions, and to deal with problems involving several concrete variables in standardized situations.
• Knowledge of English grammar, spelling and punctuation to write in order to interpret and document records and reports including preparing and maintaining records, assisting with development of protocols and sorting and filing materials correctly by alphabetic or numeric systems.
• Knowledge of basic arithmetic to make simple calculations.
• Ability to have self-direction and efficient time management.
• Ability to work under pressure, with interruptions and deadlines.

EDUCATION, EXPERIENCE AND CERTIFICATES

• Knowledge of medical practice required.
• Associates degree or some college preferred.
• Minimum of 1 year of medical experience preferred. Familiarity with complex medical institutions preferred.
• EMT or MA preferred.

NOTICE

This job description is not intended to be a comprehensive list of activities, duties or responsibilities for this job. The duties, expectations and actions listed for this role may change at any time with or without notice.

EEO STATEMENT

We believe diversity makes us stronger. Vail-Summit Orthopaedics & Neurosurgery provides equal employment opportunities to all employees and applicants without regard to sex, gender identity, sexual orientation, genetics, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.