Deli/Sandwich Shop Associate

***GREAT SCHEDULE - Monday thru Saturday from 10:00am to 3:00pm***

***Hilltop Location (1860 Laskin Rd Suite 122)***

About Us:

Gourmet Gang is the deli division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. With seven gourmet lunch bistros, we're known for creative, handcrafted menus and top-quality ingredients that keep guests coming back.

Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first
• Transparency

Please visit our website at www.trolleyhouseva.com to learn more!

About You:

• Providing excellent customer service brings you joy.
• You like to stay busy and thrive in a fast-paced environment.
• You seek out opportunities to 'leave it better than you found it.'
• You are not afraid to acknowledge and learn from your mistakes.
• You want to work for a growing company that values its employees

How You Will Make an Impact:

We are looking for a Deli Associate for our Lynnhaven location. Depending on your assigned station, you may be responsible for taking orders, running the cash register, answering the phone, expediting orders, or salad and sandwich preparation. Some typical tasks would be:

Salad & Sandwich Prep:

• Stock stations with ingredients and refill as needed; portion out sides into containers.
• Prepare and package salads and sandwiches according to set recipes.

Customer Service/Cashier:

• Greet customers with a warm and welcoming attitude.
• Assist walk-in customers with information and suggestions about menu items and catering offerings.
• Operate the cash register and POS system to process transactions efficiently and accurately.
• Handle customer inquiries and resolve any issues promptly and professionally.
• Responsible for wiping down tables, refilling the ice and syrup in the soda dispenser, and general cleanliness of the front of the store.
• During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.

Customer Service/Phones:

• Assist customers over the phone by providing information and suggestions about menu items and catering offerings and taking orders.
• During down times, prep paper goods (catering boxes, sandwich paper, stickers for containers, etc.) as well as par out salad dressings and sauces.

Expediting:

• Pull orders together, ensuring the food is up to standard and correct condiments and paper goods are included.

All Staff:

• Participate in opening and closing procedures, including doing dishes, mopping, replenishing paper items in the bathroom, taking out trash, and miscellaneous tasks assigned by the manager.
• Collaborate with other team members to ensure smooth operations, including stepping in to other roles, as needed.

What You Bring to the Table:

• Food service experience preferred
• Able to follow directions and work independently
• Effective verbal communication skills
• Experience running a cash register or food prep a plus
• Reliable transportation

The Good Stuff:

• Base pay $13/hr plus tip pool averages between $15-17/hr
• Awesome part-time hours and consistent work schedule, M-S from 10:00am - 3pm
• Free Employee Shift Meal as well as an additional 40% deli discount
• Growth opportunities - learn and cross train
• 401(k) retirement plan and company match after 1 year of employment

Need some extra cash?!? Opportunities available to train and become certified as a Gang Server, Bartender, or Setup/Take Down Crew and be added to our Catering Staff. Work a couple events, make some tips, and earn some extra money....WE ALL WIN!