Account Manager

Description:

About Us:

Unis accelerates logistics success with our Transportation Management System that offers unparalleled control, visibility, and adaptability. Unis strives in elevating our employees and operations toward new heights of excellence. As client’s partner with us, we focus on more than just a business relationship; it's an opportunity to unlock a world of value-added services that will enhance operational standards and elevate success by unifying our clients’ supply chain networks through superior technology, assets, and information services.

Purpose and Scope:

This position will be responsible for being a point of contact for clients and creating long-term, trusting relationships with our customers. The account manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities:

• Communicate with current clients to manage and resolve any questions or concerns.
• Troubleshoot technical issues and provide solutions in a timely and professional manager.
• Negotiate contracts and close agreements to maximize profits.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g quarterly sales results and annual forecast)
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.

Requirements:

Required PPE:

• Safety Vest

Skills / Qualifications:

• Demonstrable ability to communicate, present an influence key stakeholder at all levels of an organization, including executive.
• Strong verbal and written communication skills.
• Proven multi-tasking ability on account management projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant background experience.

Job Competency / Qualifications

Education/ Training:

• High School diploma, or a GED equivalent qualification.
• BA/BS degree in Business Administration, Sales, or relevant field.

Technical Requirements:

• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software

Experience:

• Five (5) years professional work experience in Supply Chain, Logistics, Operations, Warehouse Fulfillment or related field required.
• Certification through the Institute of Certified Professional Managers (ICPM) preferred.

DISCLAIMER:

EQUAL EMPLOYMENT OPPORTUNITY POLICY

Unis provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. Unis complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Unis expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned. The scope of the job may change as necessitated by business demands.