Workforce Development Program Liaison

Salary: $49,300-$66,730

Capital Area Michigan Works!

Posted: July 15, 2025

NEW POSTING Workforce Development Program Liaison

Capital Area Michigan Works! (CAMW!) provides a network of resources for employers and career seekers. We partner with businesses to develop recruiting and retention strategies, and we partner with job seekers to enhance education and career opportunities.

Capital Area Michigan Works! is a proud partner of the American Job Center (AJC) network. Our AJC provides mid-Michigan employers and career seekers with the best resources to fulfill their employment needs.

As our Employment Specialist Assistant, you will help job seekers develop effective job search strategies so that they can obtain employment.

The ideal candidate is required to have a Bachelors degree or at least two to four years of work experience in human resources, business, education, psychology, or related social science area is required. Global Career Development Facilitator (GCDF) Certification is preferred.Experience using Microsoft Office (Excel, Word, and PowerPoint) and/or Google applications, databases, and websites is required. Experience with data reporting is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides day-to-day oversight of WIOA programs and sub-recipients.
• Engages in community outreach, resource gathering, and sharing.
• Monitors internal reporting systems to ensure accuracy of data entered.
• Extracts and analyzes data from various sources.
• Manages the federal and state databases, including developing and running reports, identifying problems, and developing solutions for sub-recipient deficiencies in data entry.
• Provides data system training for CAMW! WIOA program sub-recipients as needed.
• Verifies participant registration and other data in federal and state databases. Communicates with partners, as needed, to share and/or request participant information for programmatic monitoring.
• Compiles program statistics and performance data and prepares related reports for submission.
• Reconciles and validates reports with related data files/sources. Identifies and reports errors and corrections that are needed.
• Communicates with staff to ensure consistent and accurate reporting of participation activity.
  
• Disseminates new Federal and state-level policy to ensure understanding of updates to the database systems utilized by CAMW! for program purposes.
  
• Participates in monthly and quarterly program meetings.
• Other duties as assigned.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
• Physical activity that sometimes requires lifting up to 10 lbs.
• Physical activity that sometimes requires travel by car, train, and/or air.
• Physical activity that sometimes requires bending, stooping, reaching, climbing, kneeling, and/or twisting.
• Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus.
• Must hear, write, and speak English well enough to effectively conduct business over the telephone, computer or face-to-face.

ENVIRONMENTAL EXPECTATIONS
This position requires working indoors most of the time, with some occasional travel outdoors for agency events and meetings. The typical workweek is eight (8) hour workdays, five (5) days per week, with some occasional weekend work during specific times of the year, as well as longer hours when deadlines warrant. This position requires fast-paced work, which can be stressful at times.

Compensation and Benefits
CAMW! offers a competitive salary and outstanding benefits package, including an excellent retirement plan. The specific compensation range for this position will be disclosed to qualified candidates at the screening phase of our process to ensure that this position is in alignment with candidate expectations and qualifications.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly. Auxiliary aids and services are available upon request to individuals with disabilities. Michigan Relay Center/TTY Callers Use 711 or (844) 578-6563.

Capital Area Michigan Works! is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.