IT Operations Manager

We are a customer-focused Managed Services Provider (MSP) that delivers IT solutions to small and mid-sized businesses. We specialize in proactive IT support, cloud services, infrastructure management, and mostly dental IT. Our team thrives on collaboration, innovation, and empowering clients with reliable, secure, and efficient technology environments.

Position Summary

As the IT Business Operations Manager, you will play a critical role in aligning business strategy with day-to-day operations and technology initiatives. This is a hybrid role combining technical oversight, process improvement, service delivery management, and administrative leadership. Youll ensure internal systems and MSP workflows run smoothly, while also supporting growth, scalability, and excellence in customer service.

We prefer for you to have 5+ years in managing/operations experience as well as experience with Dental IT/dexis/dentrix