Italian Speaking Support Center Analyst roles available in Athens, Greece - Full-time

Patrique Mercier Recruitment ES is delighted to announce openings for Italian Speaking Support Center Analyst roles in the beautiful city of Athens, Greece! This is a fantastic opportunity for individuals who are passionate about customer service and technology. As a Support Center Analyst, you will be responsible for assisting Italian-speaking clients with their inquiries and technical issues, delivering top-notch support and ensuring excellent customer satisfaction.

Join a dynamic team where you can enhance your skills, work in a lively environment, and enjoy life in one of the most historically rich cities in the world. If you are eager to contribute to a supportive and innovative organization, we want to hear from you!

Your Responsibilities

• Provide exceptional support to Italian-speaking customers through various channels, including phone, email, and chat.
• Troubleshoot and resolve customer issues while maintaining a high standard of service.
• Inform customers about product features and provide guidance on best practices.
• Maintain detailed records of customer interactions to improve service processes.
• Collaborate with team members to enhance the overall customer experience and service efficiency.
• Engage in continuous training to stay updated on products and market trends.

Requirements

• Fluency in Italian (both written and spoken) is required.
• Strong understanding of customer service principles and practices.
• Technical proficiency and troubleshooting skills are beneficial.
• Excellent communication and problem-solving abilities.
• A positive attitude and a willingness to collaborate in a team setting.
• Ability to adapt and learn quickly in a fast-paced environment.
• A willingness to relocate to Athens and immerse yourself in Greek culture!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks