Italian Speaking Technical Support Advisor in Athens Greece - Relocation Package - Full-time

Patrique Mercier Recruitment ES is excited to present a fantastic opportunity for an Italian Speaking Technical Support Advisor in vibrant Athens, Greece! This position comes with a comprehensive relocation package to ensure a smooth transition as you embark on this new adventure. In this role, you will provide exceptional technical support to our Italian-speaking customers, helping them navigate our innovative cloud solutions or high tech products. If you are passionate about technology and enjoy helping others, this could be the perfect fit for you!

Your Responsibilities

• Deliver high-quality technical support to Italian-speaking customers concerning our cloud services.
• Diagnose technical issues and offer effective solutions to enhance customer satisfaction.
• Guide customers in maximising the use of our products and services.
• Accurately document customer interactions and the solutions provided for future reference.
• Collaborate with team members to improve service delivery and share best practices.
• Engage in ongoing training to stay updated on product knowledge and industry developments.

Requirements

• Fluency in Italian (both spoken and written) is essential.
• Technical aptitude and strong problem-solving skills.
• Previous experience in technical support is a plus but not mandatory.
• Excellent communication skills and a customer-focused mindset.
• A collaborative approach and the ability to work effectively within a team.
• Willingness to relocate to Athens, Greece, and immerse yourself in a new culture.
• Desire to continuously learn and grow within the technology sector!

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and 2 weeks in an hotel )
• Free Greek Lessons, discounts and other perks