Specialist, Security Operations Center - Swing - Full-time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bJob Summary/b/pThe Specialist, Security Operations Center (SOC), supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities. This role assists in conducting video patrols, monitoring security camera feeds, and investigating security alarms. The Specialist contributes to the analysis of security incidents and the monitoring of open-source media for security-related events. They provide support in executing security policies, maintaining physical security systems, and communicating significant matters to the management team. Exceptional communication and organizational skills are required to collaborate effectively with stakeholders.p style="text-align:inherit"/pp style="text-align:left"bJob Description/b/ppubSchedule: Thursday-Monday 2pm-10pm/b/u/ppub** Shift Assignments are subject to change based off the needs of the business. /b/u/pp/pp/ppbCore Responsibilities/b/pp/pulliAssists in monitoring internal and external security events to identify potential threats and vulnerabilities./liliSupports video patrols, monitors security camera feeds, and participates in the investigation of security alarms./liliContributes to the analysis of security incidents, reviewing findings, and identifying patterns or trends./liliSupports the monitoring of open-source media for security-related events and potential impacts./liliProvides timely and accurate information to support the protection of people, assets/intellectual property, and facilities./liliFollows security policies and procedures to ensure compliance and contribute to process improvement./liliAssists in the monitoring and maintenance of physical security systems./liliDocuments and communicates relevant information to support decision-making processes./liliSupports training activities for new Specialists and third-party Security Operators./liliAssists in the development of standard operating procedures (SOPs) and training materials./liliCommunicates effectively with peers, partners, customers, and employees./liliParticipates in the continuous improvement of SOC processes and procedures./liliMaintains awareness of emerging threats, vulnerabilities, and industry best practices./li/ulp/ppbRequired Qualifications  /b/pp/pulliDemonstrated ability to work in a dynamic environment and manage multiple tasks./liliStrong communication and interpersonal skills./liliProficiency in computer skills (Word, Excel, PowerPoint, and Outlook)./liliBasic knowledge of access control, video management, and intrusion detection systems./liliFamiliarity with incident management processes./liliAnalytical mindset with the ability to identify and escalate critical issues./liliAttention to detail and accuracy in work./liliAwareness of relevant regulations and compliance requirements./liliInterest in threat intelligence platforms and tools./liliUnderstanding of basic network security concepts and protocols./liliFamiliarity with physical security systems./li/ulp/ppbEducation/b/pp/pulliAssociates / Bachelor’s Degree preferred in an area of study relevant to this position (i.e., Security Management, Criminal Justice, Business Administration, Homeland Security, etc.)/li/ulp/ppbRelated Work Experience/b/pp/pulliGenerally, requires a year of related experience to include, crisis management, physical security, and critical infrastructure protection, risk controls, and loss prevention./li/ulp/ppbPreferred Qualifications/b/pp/pulliCertification or accreditation from a risk or security management program such as: Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), or CompTIA Security#43; is a plus./liliEmergency Medical Responder (EMR) certification preferred./liliSecurity operations center, call center, or emergency dispatch center experience is a plus./li/ulp/ppbWorking Conditions/b/pp/pulliPosition requires sitting, heavy phone usage, and screen exposure for extended periods of time./liliMust be flexible with schedules and willing to work holidays, nights, weekends, and overtime./liliPotentially high-stress environment with exposure to multiple aspects of emergency incidents./li/ulp/pp/ppbEmployees at all levels are expected to:/b/pp/pulliUnderstand our Operating Principles; make them the guidelines for how you do your job./liliOwn the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services./liliKnow your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences./liliWin as a team - make big things happen by working together and being open to new ideas./liliBe an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers./liliDrive results and growth./liliRespect and promote inclusion amp; diversity./liliDo what#39;s right for each other, our customers, investors and our communities./li/ulp/ppbDisclaimer:/b/pp/pulliThis information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications./li/ulp/pp/pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bSkills/b/pPhysical Security, Physical Security Systems, Security Operations, Surveillance Systemsp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bCompensation/b/pPrimary Location Pay Range: $24.39 - $36.59p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the a href="https://jobs.comcast.com/benefits" target="_blank"compensation and benefits summary/a on our careers site for more details./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later./pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bEducation/b/pBachelor's Degreep style="text-align:inherit"/pp style="text-align:inherit"/pWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.p style="text-align:inherit"/pp style="text-align:left"bCertifications/b (if applicable)/pp/ppbRelevant Work Experience/b/p0-2 Yearsp style="text-align:inherit"/pp style="text-align:inherit"/pComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.