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Verified Pay $16.75 per hour
Hours Part-time
Location Chicago, Illinois

About this job

p style="text-align:left"bRole Specific Information/b/pRequired Weekend Availabilityp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bJob Description/b/pp style="text-align:inherit"/ppbbAbout the Role/b/b/ppspanIn this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience./span/pp/ppbbWhat You’ll Do/b/b/pullipspanEngage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment/span/p/lilipspanAccurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service/span/p/lilipspanMeet or exceed individual goals (e.g., credit, loyalty)/span/p/lilipspanSupport inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices/span/p/lilipspanSupport the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards /span/p/lilipspanParticipate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)/span/p/li/ulp/ppiAll associate roles at Kohl’s are responsible for:/i/pullipspanActing with integrity, honesty and fostering teamwork in an engaged and inclusive culture/span/p/lilipspanExercising good judgment and discernment when making decisions; taking appropriate partners as needed/span/p/lilipspanDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues/span/p/lilipspanAccomplishing multiple tasks within established timeframes/span/p/lilipspanFollowing company policies, procedures, standards and guidelines/span/p/lilipspanMaintaining adherence to company safety policies for the safety of all associates and customers/span/p/lilipspanReceiving, understanding and proactively responding to direction from supervisors/managers and other company personnel/span/p/lilipspanOther responsibilities as assigned/span/p/li/ulp/ppbbWhat Skills You Have/b/b/ppspanRequired/span/pullipspanExcellent customer service skills and ability to multi-task with strong attention to detail/span/p/lilipspanVerbal/written communication and interpersonal skills/span/p/lilipspanNo retail experience required/span/p/lilipspanMust be 16 years of age or older/span/p/lilipspanFlexible availability, including days, nights, weekends, and holidays/span/p/li/ulp/ppspanPreferred/span/pullipspanClient facing retail or service industry experience/span/p/li/ulp/pp/pp/pp/pp/pp style="text-align:inherit"/pp style="text-align:inherit"/ppbbEssential Functions/b/b/ppspanThe requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship./span/pullipspanAbility to perform the accountabilities listed in the “What You’ll Do” Section./span/p/lilipspanAbility to satisfactorily complete company training programs./span/p/lilipspanAbility to comply with dress code requirements./span/p/lilipspanBasic math and reading skills, legible handwriting, and basic computer operation./span/p/lilipspanAbility to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed./span/p/lilipspanAbility to maintain prompt and regular attendance and meet scheduling requirements as set by the company./span/p/lilipspanPerform work in accordance with the Physical Requirements section./span/p/li/ulp/ppspanPhysical Requirements/span/pullipspanMust be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift./span/p/lilipspanAbility to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis./span/p/lilipspanAbility to stand/walk for the duration of a scheduled shift./span/p/lilipspanAbility to visually verify information and locate and inspect merchandise./span/p/lilipspanAbility to comply with health and safety standards./span/p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pPay Range: $16.75 - $24.20p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pKohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH amp; WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS amp; RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

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Posting ID: 1142288961 Posted: 2025-07-23 Job Title: Retail Sales Associate