Guest Service Agent - Limelight Snowmass - Winter

strongCompany Description:/strongpLimelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.#xa0;#xa0;/ppCurrent locations include across Colorado in Aspen, Snowmass, Denver, and Boulder (coming fall 2025); Ketchum, Idaho; and Mammoth, California (coming by the end of 2025).#xa0;/ppFor more information, visit www.limelighthotels.com or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com amp; thelittlenell.com domains.#xa0;/pstrongJob Description:/strongpstrongPosition Summary#xa0;/strongbr The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager./ppstrongJob Posting Deadline#xa0;/strongbr Applications for this position will be accepted until August 17, 2025./ppstrongEssential Job Functions/Key Responsibilities/strongbr •#xa0;#xa0; #xa0;Pick up and deliver guests to various local locations as scheduled by the Front Deskbr •#xa0;#xa0; #xa0;Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guestsbr •#xa0;#xa0; #xa0;Know about all daily hotel functions, locations, and times for appropriate guest directionbr •#xa0;#xa0; #xa0;Maintain constant communication with Front Desk for itinerary changes and guest requestsbr •#xa0;#xa0; #xa0;Check inside and out of vehicles for cleanlinessbr •#xa0;#xa0; #xa0;Clean inside and outside of vehicles when neededbr •#xa0;#xa0; #xa0;Check all essential fluids including oil and brake fluid and check the tire pressurebr •#xa0;#xa0; #xa0;Report any problems with the vehicles to Front Office Managerbr •#xa0;#xa0; #xa0;Follow baggage tagging procedures and ski storage proceduresbr •#xa0;#xa0; #xa0;Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areasbr •#xa0;#xa0; #xa0;Maintain a high standard of cleanliness in the Lobby and Luggage storeroombr •#xa0;#xa0; #xa0;Fill out vehicle maintenance checklists as directedbr •#xa0;#xa0; #xa0;Report all accidents accurately filling out incident reports immediatelybr •#xa0;#xa0; #xa0;Assist Front Desk in locating lost baggage through airlines and guest services desk at airportbr •#xa0;#xa0; #xa0;Other duties as assigned/pstrongQualifications:/strongpstrongEducation amp; Experience Requirements/strongbr •#xa0;#xa0; #xa0;Must be over 18 years of agebr •#xa0;#xa0; #xa0;A valid driver’s license is requiredbr •#xa0;#xa0; #xa0;High School Diploma or high school equivalent preferredbr •#xa0;#xa0; #xa0;One year of guest/ customer service skills preferred/ppstrongKnowledge, Skills amp; Abilities/strongbr •#xa0;#xa0; #xa0;Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by managementbr •#xa0;#xa0; #xa0;Knowledge of product or service (example retail product, food amp; beverage products)br •#xa0;#xa0; #xa0;Knowledge of company policies and proceduresbr •#xa0;#xa0; #xa0;Proficiency in communicating clearly both verbally and in writing to team members and customersbr •#xa0;#xa0; #xa0;Ability to work in collaboration with others to achieve team goalsbr •#xa0;#xa0; #xa0;Assist in emergency and security procedures as directed by managementbr •#xa0;#xa0; #xa0;Ability to maintain the cleanliness of work areabr •#xa0;#xa0; #xa0;Ability to engage with customers in a positive and helpful mannerbr •#xa0;#xa0; #xa0;Ability to always drive safely/pstrongAdditional Information:/strongpstrongWork Environment amp; Physical Demands#xa0;/strongbr •#xa0;#xa0; #xa0;Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bendbr •#xa0;#xa0; #xa0;Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfacesbr •#xa0;#xa0; #xa0;Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)/ppstrongJob Benefits#xa0;/strongbr This position is classified as a seasonal full-time or#xa0;part-time position eligible for the following benefits:br Enrollment dates differ across the various programs. #xa0;br • #xa0; #xa0;Paid Time Off Programsbr • #xa0; #xa0;Paid Leave Programsbr • #xa0; #xa0;Employee Ski Passbr • #xa0; #xa0;Other company perks/pdiv sr-tagline=""/divpemThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.#xa0;#xa0;#xa0;#xa0;#xa0;#xa0;#xa0;#xa0;#xa0; /em/ppemThis job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice./em/p pAspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all./p pFor an overview of Aspen One Company's benefits and other compensation visit a href="http://www.aspensnowmass.com/employment/benefits-and-perks"www.aspensnowmass.com/employment/benefits-and-perks/a/pp#xa0;/pp#xa0;/p pAspen One participates in E-Verify./ppa href="https://rise.articulate.com/share/Czdyt_D1H8detTw7YTgvC06MJRN6tLix"E-Verify amp; Right to Work Poster/a/p