Parking Supervisor | Part-Time | Simmons Bank Liberty Stadium

Oak View Group: p style="margin: 0px;"span style="font-size: 12pt;"Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet/span./p Overview: p style="margin: 0px;"span style="font-size: 10pt; font-family: verdana, geneva;"The strongParking Supervisor/strong will be responsible for the event day supervision and management of our parking operation. This individual will observe, report, and carry out event day procedures set forth by the Parking Director. The lead supervisor will be asked to complete event checklists, complete event reports, and ensure efficient operation. A person who can provide valuable information and feedback regarding our parking operations to better assist the Manager Director with the implementation of procedures would be valuable. This role will be part-time and event based, reporting directly to the Parking Director./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 10pt; font-family: verdana, geneva;"This role pays an hourly rate of $16.00-$18.00/span/pp style="margin: 0px;" /pp style="margin: 0px;"strongspan style="font-size: 10pt; font-family: verdana, geneva;"Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching/span/strong/pp style="margin: 0px;" /pp style="margin: 0px;"strongspan style="font-size: 10pt; font-family: verdana, geneva;"This position will remain open until October 10, 2025./span/strong/p Responsibilities: ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Assist with day to day supervision of part time Parking Attendants/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Organize, prepare and distribute work schedules for staffing specific event needs/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Track attendance of staff according to Attendance Policy; promptly notify Manager/HR when warnings are needed/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Communicate event schedules and information with parking staff/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Monitor lot during events to ensure cars are parked quickly and effectively; immediately contact the Manager if issues arise/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Track parking tickets and maintain daily parking records/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Ability to work in all parking locations and positions/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Reconcile ticket sales to cash in accordance with established accounting procedures/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Prepare various operational and financial reports regarding areas of responsibility in absence of Manager/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Assist Manager in communication of policy, employee coaching conversations, and process procedure updates/information with parking staff/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Assist Manager in training staff in efficient parking operations to maximize revenue/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Monitor lots during events to ensure smooth ingress of the interior and exterior of the lots/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Promptly and professionally resolve all customer service issues related to parking in absence of Manager/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Inspect work productivity of parking attendants to ensure that the highest levels of efficiency, accuracy and customer service are met/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Coordinate with Event Managers and Parking Manager to ensure accurate scheduling of staff/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Assist in operation of daily events as business demands to provide excellent customer service/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Greet and direct customers entering parking lots, sell parking tickets and count back correct change/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Verify proper documentation all cars going through booths/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Set up A-frame signs, parking cones, and reserved/disabled parking signs as event needs/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Identify and problem solve parking issues; prevent when possible/span/lili style="margin-top: 0; margin-bottom: 0; vertical-align: middle;"span style="font-family: verdana, geneva; font-size: 10pt;"Provide excellent customer service assistance to internal and external clients. /span/li/ulp style="margin: 0in; font-family: Calibri; font-size: 10.0pt;" /pp style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"span style="font-weight: bold; font-family: verdana, geneva; font-size: 10pt;"Physical Demands and Work Environment:/span/pp style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"span style="font-family: verdana, geneva; font-size: 10pt;"The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./span/pp style="margin-top: 0pt; margin-bottom: 0pt; font-family: Calibri; font-size: 10.0pt;" /pp style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"span style="font-weight: bold; font-family: verdana, geneva; font-size: 10pt;"Physical Demands:/span/pp style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"span style="font-family: verdana, geneva; font-size: 10pt;"While performing the essential duties of this job, the employee constantly operates a computer and other office devices such as telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange information to clients, part time staff and co-workers; constantly moves around the facility before, during and after events to observe, report, supervise staff and provide excellent service to clients./span/pp style="margin-top: 0pt; margin-bottom: 0pt; font-family: Calibri; font-size: 10.0pt;" /pp style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"span style="font-weight: bold; font-family: verdana, geneva; font-size: 10pt;"Work Environment:/span/pp style="margin-top: 2pt; margin-bottom: 0pt; font-family: Calibri; font-size: 10.0pt;"span style="font-family: verdana, geneva; font-size: 10pt;"The duties of this position are performed primarily in doors and occasionally outdoors in all types of weather conditions. The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days./span/p Qualifications: ullispan style="font-family: verdana, geneva; font-size: 10pt;"High school diploma or equivalent preferred./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Must have a demonstrated ability to function in a fast paced, high-pressure environment./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"One or more years’ experience in a team leadership or supervisory customer service position preferred./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Demonstrated computer experience in a Windows format including email, data entry, and typing skills./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Experience with MS Word, Excel and Outlook preferred./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Demonstrated ability to provide exceptional customer service and communication skills./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Comfortable working with the public with an outgoing and friendly personality./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Ability to communicate clearly and concisely in the English language./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Ability to work both independently and as part of team, remaining flexible in your role./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Ability to work flexible schedule including long hours, nights, weekends and holidays./span/lilispan style="font-family: verdana, geneva; font-size: 10pt;"Ability to work the majority of Liberty Park events, and Simmons Bank Liberty Stadium events. /span/li/ul Strengthened by our Differences. United to Make a Difference: p style="margin: 0px;"span style="font-size: 12pt;"At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our strongpeople/strong, improves our strongservice/strong, and raises our strongexcellence/strong. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds./span/p Equal Opportunity Employer: p style="margin: 0px;"span style="font-size: 12pt;"Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law./span/p