Student Relations Technician - Full-time

div h4Job Details/h4 divstrongJob Location/strong: nbsp;nbsp;nbsp;Rolling Hills [132] - Harbor City, CA/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Regular Full-Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$19.00 - $29.00 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;Day/div divstrongJob Category/strong: nbsp;nbsp;nbsp;Classified/div /div h4Description/h4pspan style="display:block; font-size:14px"span style="font-family:Arial,Helvetica,sans-serif"strongASSURANCE LEARNING ACADEMYnbsp;/strong/span/span/p pFull Time, Monday-Friday; 8:00 am - 4:30 pm/p pBilingual English/Spanish preferred/p pnbsp;/p pstrongHelp Us Change Lives/strong/p pWe live by the motto that ldquo;There is a Student in Front of Everything We Dordquo; and we are very passionate about it. Do you have a passion to work with students? If so, then this is an exciting opportunity for you! Yoursquo;ll have the opportunity to work with a diverse group of students supporting their growth and development. Remember the person who made a difference in your life? Now itrsquo;s your turn./p pLearn more about us atnbsp;a href="https://learn4life.org/" target="_blank"https://learn4life.org//a/p pnbsp;/p pstrongHow You Will Make an Impact/strong/p pThe Student Relations Technician Creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact. Will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. Performs a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates./p pnbsp;/p pstrongRESPONSIBILITIES/DUTIES: /strongThis list is emillustrative only/em and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job./p pnbsp;/p pstrongFront Desk and Student Support:/strong/p ul liSchedule orientation for incoming students/li liComply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment protocols/li liEnsure all required student enrollment paperwork is complete and correct/li liAccurately input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher/li liProperly issue and track student work permits/li liProvide quality customer service/li liAnswer all incoming telephone calls and handle them in the appropriate manner/li liFile documents in student folders/li /ul pnbsp;/p pstrongCompliance:/strong/p ul liADA tracking and recording of work samples for accuracy/li liAudit student work samples as well as all documents that require mandatory compliance (Master Agreement, WSR, DLL, Synopsis, Report Cards, etc.)/li liCheck report cards for completeness and accuracy before going to the registrar/li liFile student homework away/li liConduct Orientations for new students/li liAssist teachers with problem solving issues with compliance and PLS/li liCreate and maintain compliance and ADA checklists/li liVerify and confirm ADA in SIS system with form and tracking number/li liSubmit compliance error reports to management/li liAdherence to attendance policies/li liAdministrative duties, responsibilities, and activities may be assigned or changed from time to time/li /ul h4Qualifications/h4brpnbsp;/p pstrongSPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:/strong/p ul liDemonstrates excellent customer service skills including the ability to greet customers in a friendly manner and provide responsive, timely, and accurate follow-up to questions and inquiries/li liMulti-tasking skills; ability to react and respond to changing circumstances, procedures/li liRespond to requests and inquiries from students, visitors, employees and supervisors/li liAble to work under tight deadlines and handle multiple requests or interruptions while still completing projects or work assignments in a timely manner/li liAbility to communicate effectively both orally and in writing/li liAbility to work independently with minimal direction/li /ul pstrongMINIMUM QUALIFICATIONS:/strong/p ul liHigh School Diploma or General Education required/li li2 years of work experience in a fast-paced, clerical support position in a profession business setting/li liGood attention to detail and maintain accuracy of work/li liGood record keeping techniques that demonstrate desirable planning and organizational skills/li liPrepare general, statistical and special reports/li liProficient or Intermediate skills in MS Office (Word, Excel, PowerPoint, Outlook)/li /ul pstrongTRAVEL/strong: Ability to travel in performance of job duties is required/p pnbsp;/p pstrongPHYSICAL REQUIREMENTS: /strong/p ul liMental Demands: high workflow management, high project coordination/li liFinger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together/li liTalking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly/li liAverage Hearing: able to hear average or normal conversations and receive ordinary information/li liAverage Visual Abilities: ordinary acuity necessary to prepare or inspect documents or operate machinery/li liPhysical Strength: sedentary work. Sitting most of the time, and occasionally exerts up to 10 lbs. of force (almost all office jobs)/li liFrequent multi-tasking, changing of task priorities, repetitious exacting work required/li liWorking in a noisy, distracting environment with frequent deadline pressures/li /ul