Medical Screener - Reception Technician (Customer Service) - Full-time

pbThe Opportunity/b/ppResponsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process./pp/ppspanThe expected base pay for this position at hiring is $14.10/hour - $18.35/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors. /span/pp/ppYou will report to the Assistant Center Manager./pp/ppbThe Role/b/pulliIn compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels./liliUpon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that all donor questions are answered timely, accurately and professionally./liliMay be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center./liliMay answer the telephone and answer callers question or transfer call to appropriate staff member./liliMaintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff./liliAlerts Group Leader or Supervisor of donor flow issues./liliEnsure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs./liliUnderstand the policies and procedures associated with hyper immune programs at the center if applicable.br /9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety amp; Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in all actions./liliMaintain confidentiality of all personnel, donor and center information./liliMay be cross-trained in other areas to meet the needs of the business./liliBilingual skills may be required, at the discretion of the organization, to meet the needs of the business./liliPerform other job-related duties as assigned./li/ulp/ppbYour skills and experience/b/pp/ppbEducation/b/ppHigh school diploma or equivalent required/pp/ppbExperience/b/pulliMinimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience/liliWill perform basic math calculations/li/ulp/ppbWorking Conditions/b/pulliUnderstand, remember and apply oral and/or written instructions/liliUnderstand and follow basic instructions and guidelines/liliMust be able to see and speak with customers and observe equipment operation./liliOccasionally perform tasks while standing and walking up to 100% of time/liliReach, bend, kneel and have high level of manual dexterity/liliOccasionally be required to lift and carry up to 25 pounds/liliFast-paced environment with frequent interruptions/liliFrequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens/liliRequired to wear Personal Protective Equipment while performing specific tasks or in certain areas/liliRequired to work overtime and extended hours to support center operational needs/li/ulp/pp style="text-align:inherit"/pp style="text-align:inherit"/ph2bOur Benefits/b/h2pspanCSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. span /spanFor more information on CSL Plasma benefits visit /spana href="https://cslbenefits.com/cslp" target="_blank"spanspanhttps://cslbenefits.com/cslp/span/span/aspan./span/pp/ph2bAbout CSL Plasma/b/h2pa href="https://www.cslplasma.com/" target="_blank"CSL Plasma/a operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of a href="https://www.csl.com/" target="_blank"CSL Behring/a, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, a href="https://www.csl.com/" target="_blank"CSL/a, headquartered in Melbourne, Australia, employs 32,000 people./pp/ph2bWe want CSL to reflect the world around us/b/h2pAt CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more a href="https://www.csl.com/careers/inclusion-and-belonging" target="_blank"Inclusion and Belonging | CSL/a./pp/ph2bDo work that matters at CSL Plasma!/b/h2