Registrar Clinic - Full-time

divdivpbr/pp id="isPasted"strongJob Summary/strong/ppUnder general supervision, is responsible for representing Roosevelt General Hospital (RGH) as an exemplary organization in the region. nbsp;The Registrar will be the embodiment of the organizationrsquo;s mission, vision and values. They will greet patients, families and guests upon arrival and assist them in navigating through all aspects of their hospital or clinic visit. The candidate will initiate the department process, inpatient admissions, and transfer paperwork; obtain and verify accurate identification and demographical data for the patientrsquo;s permanent medical record and billing. They will coordinate clerical, registration/admission and communication for efficient and effective operations of the department. The candidate will be responsible for assisting patients with insurance options, setting up payment arrangements, collecting insurance co-payments and deposits; obtain comprehensive information to protect the patientrsquo;s well-being and the financial interest of the institution./ppbr/ppstrongEssential Job Responsibilities/strong/pulliPromote the mission, vision, and values of the organization/liliGreet all patients, families and hospital visitors with a positive, cheerful attitude/liliBe knowledgeable on RGHrsquo;s services/liliServe as a main communications person for the department, answering and placing phone calls, taking and relaying messages for clinical staff/liliRegister clinic and outpatient patients efficiently and accurately, obtaining appropriate signatures, completing all required forms and providing patient information as required by state and federal regulations and departmental guidelines/liliAdmit patients to inpatient or observation status at time of admission/liliVisit patients in their room to complete or validate information as appropriate/liliRefer self-pay patients to financial counselor for screening/payment arrangements/liliCollect deposits and co-pays when applicable/liliEnter relevant information into computer system/liliSet up payment arrangements with self-pay patients/liliAssist patients with questions concerning their insurance coverage/liliExplains clinic regulations, such as visiting hours, payment of accounts, charges, etc./liliParticipate in data gathering for financial reporting/liliCross-train to cover all aspects of registrar position/li/ulul type="disc"liInitiate, maintain, and update department logbook, patient charts, and other forms (workman comp, MVA, etc.) originating in the department with accuracy; accesses patient data for nursing and medical staff as needed./li/ululliEnsure department is adequately stocked with necessary clerical supplies, forms, etc. and maintains a neat and orderly work area/liliRegularly schedules patients for appointments with PCPs and the walk-in clinic/liliInput accurate insurance information into patient accounts/liliUtilize appropriate insurance portals to obtain verification of insurance eligibility as needed/liliEstablish and maintain relationships with identified service providers/liliUtilize software to code ICD- and CPT codes/liliUtilizes software to provide patients with ABNs and estimates of patient financial responsibility/li/ulpnbsp;/ppstrongNon-Essential Functions/strong/pulliPerforms other duties as assigned./li/ulpnbsp;/ppbr/ppstrongRoosevelt General Hospital (RGH) is committed to providing safe, quality care to patients. nbsp;Employees are required to adhere to the Values of RGH./strong/ppnbsp;/ppstrongIntegrity:nbsp;/strong/pulliWe conduct ourselves in an ethical and responsible manner. nbsp;We handle each encounter, whether with patients, families or co-workers, with transparency, respect and honesty. nbsp;Our actions are aligned with our values./li/ulpstrongnbsp;/strong/ppstrongLearning:nbsp;/strong/pulliWe believe that growth is enhanced by knowledge and skills. Creating knowledge and skills through teaching and learning is important to us and the healthcare industry. We recognize that learning continues throughout our lives and see learning as essential to keep staff competent. We know that learning changes minds and lives to better serve our patients./li/ulpnbsp;/ppstrongInnovation:nbsp;/strong/pulliWe continuously seek cutting edge equipment, techniques and training to stay at the forefront of health care. We believe being a rural health care facility does not limit our ability to provide world class, innovative health care./li/ulpnbsp;/ppstrongKindness:nbsp;/strong/pulliWe believe in treating others as we would want to be treated. We want to serve each person with genuine compassion, understanding, and kindness, as if they are members of our own family. This sometimes means extending extra grace to others when they donrsquo;t treat us the same./li/ulpnbsp;/ppstrongExcellence:nbsp;/strong/pulliWe strive to be the model facility of quality and safety for our patients and staff alike. We hold each other accountable to the highest standards. We want to be the best at what we do./li/ulpnbsp;/ppstrongUnity:nbsp;/strong/pulliWe stand united in our efforts to provide the best care possible for our patients. We recognize healthcare is no longer dependent on a single provider but is a team sport in which all members play an important role. We support each other and respect the unique skills each person possesses. We also stand in unity with our community and commit to collaborative partnerships for the good of all./li/ulpnbsp;nbsp;/ppstrongnbsp;/strong/ppstrongQualifications/strong/pulliHigh school graduate or equivalent/liliMedical terminology knowledge preferred./liliBasic computer knowledge/liliTyping speed: minimum 40 wpm, computer knowledgenbsp;/liliBilingual preferred/li/ulpbr/ppstrongProfessional Requirements/strong/pulliAdhere to dress code, appearance is neat and clean./liliComplete annual education requirements./liliMaintain patient confidentiality at all times.nbsp;/liliReport to work on time and as scheduled./liliWear identification while on duty./liliMaintain regulatory requirements, including all state, federal and local regulations.nbsp;/liliRepresent the organization in a positive and professional manner at all times./liliComply with all organizational policies and standards regarding ethical business practices./liliCommunicate the mission, ethics and goals of the organization./liliParticipate in performance improvement and continuous quality improvement activities./liliAttend regular staff meetings and in-services./li/ulpemnbsp;/em/ppstrongKnowledge, Skills, and Abilities nbsp;/strong/pulliKnowledge of medical insurances (Medicare, HMOrsquo;s, PPOrsquo;s, commercial), EMTALA regulations, hospital billing and collection process/liliMust have an enthusiastic and positive attitude/liliPossess a genuine desire to help RGH become an exemplary hospital in the surrounding community and the state/liliAbility to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude/liliAbility to manage multiple and simultaneous responsibilities and to prioritize duties/tasks/liliAbility to initiate communication with patients, their families and hospital visitors/liliMust have excellent customer service and communication skills with the ability to effectively calm patients and be able to deal with distressed and/or agitated patients and their families/liliMust have a professional demeanor and excellent public relations skills/liliWillingness to develop or improve public speaking skills/liliMust have excellent written skills with knowledge of medical terminology/liliMust be dependable and on timenbsp;/liliPossess good #39;people skills#39; for building relationships with colleagues at all levelsnbsp;/liliAbility to plan and prioritize workload to meet deadlinesnbsp;/li/ulpnbsp;/ppstrongPhysical Requirements and Environmental Conditions nbsp;/strong/pulliWork is performed during regular work hours, but may require overtime and/or weekend hours to meet deadlines/liliWork in varying degrees of temperature (heated or air conditioned)/liliWork under extreme pressures/liliPosition requires sitting for approximately 4-8 hours per day and walking for 2 hours per day/liliPosition requires light to moderate work with 50 pounds maximum weight to lift and carry/liliPosition requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing/li/ulpbr/p/div/div