Junior Help Desk Operator
•30 days ago
Verified Pay | $17.50 per hour |
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Hours | Full-time |
Location | Columbia, SC Columbia, South Carolina |
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Verified Pay This job pays $4.25 per hour more than the average pay for similar jobs in your area.
$9.72
$13.25
$17.50
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About this job
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h4Job Details/h4
divstrongJob Location/strong: nbsp;nbsp;nbsp;Columbia, SC (Onsite) - Columbia, SC/div
divstrongPosition Type/strong: nbsp;nbsp;nbsp;Full Time/div
divstrongSalary Range/strong: nbsp;nbsp;nbsp;$17.50 - $17.50 Hourly/div
divstrongJob Shift/strong: nbsp;nbsp;nbsp;Any/div
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h4Description/h4div
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p style="margin-left:0; margin-right:0; text-align:left"strongAbout Capitol Bridge/strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:WordVisiCarriageReturn_MSFontService,Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/spanbr /
span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"Founded in 2012, Capitol Bridge is based in Arlington, Virginia and has proven expertise providing independent medical reviews, records/data management services, medical coding, administrative staffing and eligibility reviews. /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Capitol Bridge invites talented individuals to join us in a Help Desk Operator Intermediate Role to support an important government project. In this role, you will be a key player in providing essential customer support to our organization. As a mid-level team member, you will have the opportunity to develop your skills in troubleshooting issues, assisting users with inquiries, and contributing to the overall efficiency of our help desk operations. This is an ideal position for individuals passionate about customer support, offering growth opportunities within a supportive and collaborative work environment. Join us in making a positive impact by ensuring the smooth functioning of Capitol Bridge#39;s systems. This position is contingent to successful completion of Security and background requirements./spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"strongLocation/strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt": Columbia, SC/spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"strongPay and Benefits:/strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Salary: 17.50 p/h/spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Health Insurance- medical, dental, vision amp; pharmacy benefits. (Employer contribution included)/spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Company sponsored Life Insurance./spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"401K Retirement plan./spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Vacation Leave and Sick Leavenbsp;/spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Employee Assistance Program/spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Paid Training/spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Paid Holidays/spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"span style="font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/spanspan style="font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"strongJob Responsibilities:/strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Provide customer support services to the clientrsquo;s registrant community./spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Respond to customer issues utilizing problem recognition, research, isolation, resolution, and follow-up steps to resolve the issue./spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Provide first-tier support to end users for call support and resolve less complex problems immediately./spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="margin-left:24px; margin-right:0; text-align:left"span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:24px; margin-right:0; text-align:left"strongQualifications amp; Experience:/strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"High School Diploma or High School Equivalency/spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"Seven (7) years of experience with two (2) years as a customer support services operator/analyst./spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="text-align:left"span style="color:#424242; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:11pt"Must be within commuting distance to El Paso, TX or Weston, FL./spanspan style="color:#424242; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:11pt"nbsp;/span/p
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p style="text-align:left"span style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"A multilingual speaker is a plus./spanspan style="color:#000000; font-family:Segoe UI,quot;Segoe UI_EmbeddedFontquot;,quot;Segoe UI_MSFontServicequot;,sans-serif; font-size:10.5pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"strongScreenings Requested: /strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"You may receive requests for background checks and/or drug screening regarding this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and non-responses may result in disqualification for this opportunity. /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"strongReasonable Accommodation/strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:24px; margin-right:0; text-align:left"span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"strongEEO Statement/strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"Capitol Bridge, Inc. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:24px; margin-right:0; text-align:left"span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"strongTexting Notice/strongspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt" /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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p style="margin-left:0; margin-right:0; text-align:left"span style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time. /spanspan style="color:windowtext; font-family:Aptos,quot;Aptos_EmbeddedFontquot;,quot;Aptos_MSFontServicequot;,sans-serif; font-size:12pt"nbsp;/span/p
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h4Qualifications/h4br
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