Front Desk Agent | Philadelphia Ridley Park Springhill Suites

pbr/nbsp;/p ul liBe available to work a flexible schedule, including weekends, holidays, and varied shifts./li liHandle guest complaints ensuring guest satisfaction./li liProcess all check-ins and check-outs according to established hotel requirements./li liAdhere to payment, cash handling and credit policies/procedures./li liGenerate, print, and distribute daily reports to designated departments/personnel./li liResolve discrepancies on the room status report with Housekeeping./li liOther duties as assigned./li /ul pbr/strongResponsibilities/strongbr/Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.nbsp;br/br/strongQualifications/strongbr/nbsp;/p ul liHigh school graduate or equivalent./li liMinimum one year customer service experience; previous hotel experience preferred./li liAbility to satisfactorily communicate with guests, management, and co-workers to their understanding./li liComputer experience preferred./li liBilingual English/Spanish a plus./li liKnowledge of local activities and attractions appropriate for clientele./li /ul pbr/br/br/nbsp;/ph3About Company/h3divShaner Hotels has an amazing opportunity at our 130-room Philadelphia / Ridley Park Springhill Suites, located conveniently near the Philadelphia International Airport. We offer our guests 24-hour shuttle service, indoor pool, indoor bar, and complimentary breakfast./divh2Company/h2divp class="MsoNormal"bShaner Hotel Group/b/p p class="MsoNormal"Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.spannbsp; /spanWe partner with the top Hospitality Brands including independent locations as well. spannbsp;/spanWe provide a variety ofnbsp;span style="text-decoration:none"services/spannbsp;for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.nbsp; You can find out more by visiting our website, a target="_blank" rel="nofollow"www.shanercorp.com/a!nbsp;nbsp;/p p class="MsoNormal"br/p/div