Customer Quality Liaison - Seating

puJob Summary:/u/p pspanAs the global leader in the design, development and production of automotive interiors, we are a passionate, manufacturing organization driven to be our customers' preferred partner. We provide products with superior quality that are manufactured leveraging robust processes and continuous improvement. This position acts as a representative of YFAI and is responsible for assisting Quality with any daily organizational work, including quality-related activities at customer locations and reviewing / analyzing part and process conformity./span/p pnbsp;/p puEssential functions of the job:/u/p ul lispanPerform job functions in accordance with YF iOS policies and procedures and any OEM-specific requirements./span/li lispanReport quality related information/issues identified at customer locations to the manufacturing facility./span/li lispanContainment/sorting/rework activities, including communication of clean points and other activities as needed.nbsp;/span/li lispanObtain shipping documents for parts that need to be returned to the plant for analysis./span/li lispanSupport customers with troubleshooting and root cause analysis for issues requiring further investigation. Support the comprehensive continuous improvement (CI) philosophy for all YFAI disciplines; participate in CI activities such as process improvements, improving non-conforming flow, separating and recycling non-conforming material and the activities designed to reduce the cost of poor quality (i.e., Kaizen, cross functional task force teams, etc.)./span/li lispanAll other duties as assigned.nbsp;/span/li lispanComplies with all YFAI and OEM safety policies and procedure.nbsp;/span/li /ul puRequired Education:/u/p ul lispan1 -3 Years of Experience with direct customer contact and project management.nbsp;/span/li lispan1-3 Years of Experience within the automotive industry./span/li lispanMust be able and willing to travel and work at customer sites, including industrial manufacturing plants which might require climbing, lifting, or working in confined spaces.nbsp;/span/li lispanUnderstanding of quality functions: customer service, metrology, auditing, and quality analysis techniques. Reading comprehension and mathematical/analytical skills.nbsp;/span/li lispanComputer skills (email, etc.) and use of MS Office programs (i.e. Word, Excel, PowerPoint).nbsp;/span/li lispanExcellent communication skills./span/li /ul pnbsp;/p pspanstrongOur Investment in You/strong/span/p ul lispannbsp;Competitive Compensation Packagesnbsp;/span/li lispannbsp;11 Paid Holidaysnbsp;/span/li lispannbsp;PTOnbsp;/span/li lispannbsp;Medical, Dental, and Vision Benefitsnbsp;/span/li lispannbsp;401k Savingsnbsp;/span/li lispannbsp;Rewarding Healthy Behavior Program/span/li lispannbsp;Life and Disability Insurance/span/li lispannbsp;Supplemental Health Plans/span/li lispannbsp;Employee Assistance Program/span/li lispannbsp;Company Discount Program/span/li /ul pnbsp;/p