Center Director (Full Time)

GENERAL SUMMARY

Sylvan Learning is looking to add a Director to our growing team in the North Raleigh area. Are you a natural relationship builder? Do you have a passion for education? Do you excel at communication skills and customer service? Do you enjoy sales? If so, then keep reading! This job might be just for you! 

 

Full job description

 

Sylvan Learning - Center Director

Join the Sylvan Learning team, where education is everything, learning is personal, great teachers inspire, technology accelerates, and results are achieved. Sylvan Learning is a globally recognized education franchise. Sylvan Learning provides personalized academic tutoring for students from kindergarten through 12th grade to help students get ahead or simply get caught up. Note: this job is full time (40 hours/week) and is not your typical 9am-5pm due to the nature of our business, with tutoring available in the afternoons, evenings, and Saturdays. An example of a Director's weekday schedule looks something like this: Monday - Thursday, with 2 days of 10:30am-7:30pm and 2 days of 9:30am-6:30pm, and Friday 9am-1pm or Saturday 8am-1pm. 

 

SALARY

• $46,000 -$52,000 per year plus monthly bonus opportunities 

 

BENEFITS

• Health Insurance
• Dental Insurance
• Vision Insurance
• Holidays and PTO
• Feel good about helping students and families find success! 

 

WE ARE LOOKING FOR SOMEONE WHO:

• Has a passion for education and a deep understanding of the importance of academic success.
• Thrives in a fast-paced environment and is comfortable wearing many hats.
• Is a natural relationship builder and has a passion for making, setting, and achieving goals.
• Possesses exceptional communication and interpersonal skills to build strong relationships with parents, students, colleagues, and the local community.
• Is committed to continuously improving performance metrics to ensure center and revenue growth as well as students’ educational growth.

At Sylvan Learning, we value creativity, passion, and a growth mindset. We offer a supportive and dynamic work environment where you can be yourself, challenge yourself, and make a real impact.

 

JOB DESCRIPTION-CENTER DIRECTOR

• The Center Director keeps the Center running smoothly by managing essential operational activities, such as text/email/phone communication with Sylvan families, account maintenance and monitoring, teacher scheduling and labor management.
• The CD is the friendly face of Sylvan, providing top-notch customer service and ensures all phone calls and walk-ins are answered promptly during business hours.
• The CD will work closely with the program manager and/or assistant director to ensure that our instruction is top-notch.
• The CD assesses and observes students, followed by meeting with the parents to deliver results and observations along with setting goals and plans for success.
• The CD meets with parents to discuss enrollment options & opportunities, as well as ongoing support.
• The CD consistently maintains the KPI system of expectations in sales and operations.

 

SKILLS/REQUIREMENTS

• Thrives in a fast-paced environment and is comfortable wearing many hats.
• A natural relationship builder, with parents, students, colleagues and local community.
• Driven to make, set and achieve goals.
• Exceptional communication & interpersonal skills.
• Can define your \win\ – we need someone that is hungry, and no, we don't mean for pizza!
• Multitask like it is going out of style- we do work with kids after all!
• Have a memory like Rain Man.
• Know how to control and manage your time—Ferris Bueller should not be your role model.
• Must love working with people and find kids fun! –Need we say more?
• Believes that communication is key!
• You’re a leader who pulls not pushes.
• Can embrace the phrase— “it always works out”- because it always works out.
• Loves to learn and values feedback as an opportunity to grow.
• Believes education is valuable and important!
• Bachelor’s degree
• A passion for education and academic success.

Choosing Sylvan is about getting results and setting your child up for long-term success. At Sylvan, we’re focused on building academic confidence, igniting intellectual curiosity and inspiring a love for learning — all of which make a big impact in school and in life. For over 45 years, we’ve helped millions of students achieve new levels of academic success.

 

BENEFITS AND COMPENSATION

• Base salary $46,000-$52,000 per year

• Bonus opportunities based on meeting and exceeding monthly revenue goals

• Paid Medical, Dental and Vision Insurance

• Paid holidays and PTO

• Rewarding job to help students and families find success