MEDICAL ASSISTANT FRONT AND BACK OFFFICE

Skills/ Requirements

*High school diploma/ Equivalent

*2 years minimum of experience in a medical office setting

*Experience with EMR (Office Ally, Athena) a plus

*Excellent verbal and writing skills

*Excellent communication skills

*Ability to learn quickly

*Great customer service skills

*Good with computers/ phone skills

*Knowledge of eligibilities, medical deductibles, copay’s

*Self-motivation

*Punctual and dependable

*Organization skills

*Pay attention to details

*A Professional demeaner

*Bilingual (Spanish)

*Helps patients by providing information, services, and assistance.

*Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.

*Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.

*Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.

*Saves doctors’ time by helping with office procedures.

*Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.

*Counsels patients by transmitting physician’s orders and questions about surgery.

*Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre- admission and consent forms.

*Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.

*Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.

*Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.

*Updates job knowledge by participating in educational opportunities and reading professional publications.

*Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.

*Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.