Field Technician I

Field Technician 
Location: Savannah, GA
Duration:  6 month contract

Description 
Main Responsibilities:
The work consists of installing, maintaining Lumen services and assets in SE Georgia from Dublin, GA to Savannah GA and to the FL line.

• Responsible for asset management: processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials.
• Maintains tools, test sets, and electronic equipment including, but not limited to: fiberoptic transmission equipment, light wave multiplexing equipment, AC and DC power equipment. Assists in installs, provisions, tests, and maintains DS0 thru OC192 services.
• May install and test transmission/switching equipment.
• Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair.
• Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.
• Responsible for learning all of the systems and applications required to perform the job function adequately.
• Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments.
• Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants.
• Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
• Proactively identify potential problem areas to ensure integrity of the network and company.
• Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
• May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
• Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
• AC Power (on limited basis).
• DC power installs including tertiary and BDCBB. Responsible for asset management processes and replenishment of on-site/truck materials.
• Coordinates shipping and receiving of company and customer materials.
• Maintains tools, test sets, and all network equipment.
• Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
• With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively.
• Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations.
• Regularly provides status updates and reports problem situations related to assignments to management.
• Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives.
• With support of manager, ability to identify areas of improvement as applicable.
• Perform other duties assigned by management team.
• Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers for all available bandwidths offered.

Other:

• The following could be required for this position: overtime, travel, on call, weekends, off hours
• Could travel up to 200-250 miles in one day.
•  Normal Hours would be 8-5.