General Manager (Chicago) - Now Hiring

Position Summary

We are partnering with a Restoration Services leader who is revolutionizing the emergency restoration industry. Backed by private equity, weve rapidly expanded over the past year by acquiring leading businesses and building a national platform to deliver top-tier restoration services across the U.S and seek to continue to grow both organically and through acquisition.

We are seeking an experienced General Manager toown the success of a growing branch, build and lead a high-performing team, and deliver service that sets the bar for excellence. The General Manager will provide strategic leadership as well as drive operational excellence, financial performance, and customer satisfaction while ensuring consistency and scalability. Acting as a mentor and leader, the role will support their teams, fostering a culture of growth, accountability, and collaboration.

Key Responsibilities of the General Manager

• Lead day-to-day operations of your branch across mitigation, reconstruction, packout and customer service
• Drive revenue and profitability across residential restoration services
• Hire, train, and mentor a team of technicians, estimators, and sales reps
• Partner with regional and corporate leadership to set strategy and implement best-in-class systems
• Champion our safety culture, quality standards, and customer-first values

Qualifications of the General Manager

• 5+ years in restoration, construction, field services, or related industries
• Proven P&L leadership or entrepreneurial experience preferred
• Strong knowledge of Xactimate, mitigation, and/or reconstruction project workflows
• Leadership that inspires trust, builds loyalty, and drives performance
• A passion for people, growth, and operational excellence

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