Member Experience Associate (SALES!)

Welcome to Yoga Joint West Boca!

This is a sales-forward role ideal for someone with strong people skills and a proven ability to convert interest into memberships. We’re looking for individuals who are passionate about yoga, fitness, and the wellness lifestyle, and who thrive in a high-energy, customer-focused environment.

As a Member Experience + Sales Associate, your primary responsibility will be membership sales and welcoming new guests, walking them through our offerings, and turning first-time visitors into loyal members. You’ll also play a key role in ensuring every guest has an exceptional experience from check-in to post-class.

Full- and part-time positions available for individuals with a positive attitude, high energy, and a team mindset required. Sales experience strongly preferred.

If you are a customer-driven leader who truly cares about providing a top-notch, high-end yoga experience for our members, we want to hear from you. Our Member Experience Associates are skilled in basic studio operations, open to learning basic selling techniques, and take pride in maintaining an exceptional studio presence at all times. This is an exciting opportunity for the right individual who is not just looking for a job, but for a place where they can truly feel part of a team and know they are a critical part of our overall member experience. Yoga Joint offers a supportive, positive, and rewarding work environment where hard work is rewarded and excellence thrives.

Key functions of this role

• SELLING our Yoga Joint Memberships and other products

• Promote an exceptional member experience and new guest experience

• Focus on the importance of a clean, well stocked, and cared for facility

• Emphasis on customer service and making sure the member experience is exceptional

• Comfortable using our studio Point of Sales system

• Assist in studio turnover in between classes as well as general studio maintenance

• Participate in community events as needed to build brand awareness

• Provide excellent customer service and care at all times

• Uphold our high-level of standards for our Yoga Joint studio at all times

• Work closely with Studio Manager to ensure smooth operations and drive revenue

• Exude a positive, upbeat and pleasant attitude at all times

Preferred Experience

• Sales experience strongly preferred

• Proven experience representing a brand at community events.

• Skilled in making sales calls to warm leads and building customer relationships.

Benefits of the position to include

• Competitive rate of pay plus monthly Bonus potential

• Flexible schedule

• PTO and Holiday pay (for eligible employees)

• Supportive management

• Complimentary Yoga Joint membership

• Discounts on branded retail

• Ongoing training, support, and development

• Fun, passionate team members geared towards building a sense of belonging and community

Schedule

• Morning shifts (some starting at 5:30 am)

• Afternoon shifts (starting at 4:00 pm)

• Weekend shifts

Supplemental pay types

• Monthly performance bonus

About us

Yoga Joint is South Florida's premier Hot Yoga and FIIT studio. We are a modern, heated yoga /fitness-based brand aiming to inspire people through meaningful fitness and mental transformation. Using unique teacher training and state of the art technology, Yoga Joint appeals to a wide audience to get as many people on their mats as possible. Our two styles of classes FLOW and FIIT combined with our customer service training and methodical studio build outs create a paradigm that allows the student to achieve the ultimate SHIFT in their life.

Mission, Vision, & Values

Mission: To provide our members with personalized service and a physical, mental, and spiritual workout rooted in Yoga.

Vision: Inspire people through meaningful fitness and mental transformation.

Values:

LIVE THE BRAND: We attend Yoga Joint classes regularly and practice a healthy lifestyle

LEAD BY EXAMPLE: We display the behavior we need to see in our team

EMBRACE CHANGE: We lean into change and adapt with a positive attitude

MEMBER EXPERIENCE FIRST: We always begin with the question, "How does this affect the member experience?"

HAVE A GROWTH MINDSET: We embrace the challenge because we want the change.