Engagement Customer Representative

We are hiring for our client in Lombard, IL! They are expanding their customer experience team and are looking for a people-focused Engagement Customer Rep to represent their services and connect with the public.

Your Day-to-Day:

• Initiate conversations with prospective customers in public and retail spaces

• Answer product and service-related questions with professionalism

• Help new customers enroll in services and understand offerings

• Maintain accurate reports of outreach efforts and sign-ups

• Ensure a consistent and positive brand message

Qualifications:

• Outgoing and approachable demeanor

• Prior experience in customer service, retail, or promotions is helpful

• Ability to stay motivated and enthusiastic in a face-to-face environment

• Must be eligible to work in the U.S.

Benefits:

• Performance bonuses and incentives

• Team environment with daily coaching and feedback

• Advancement tracks into senior and leadership positions

• All-expenses-paid travel opportunities

• Strong support system and structured career development plan