Manager, Client Services

Job Title: Client Services Team Manager

Job Type: Full-Time — Exempt

Location: Minneapolis, MN — Hybrid

• Regular on-site presence is required.
• In-Office schedule: Tuesday-Thursday; additional in-office days are flexible based on role and business needs

Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity.

About the Role

At Plus Relocation, we help companies move their most valuable resource—their people—around the world. We’re seeking an experienced Client Services Team Manager to lead and grow a dynamic group of relocation consultants and specialists. The ideal candidate will bring hands-on experience in global relocation, including at least 3 years of team management responsibilities.

This role blends leadership, strategy, and service delivery in a strengths-based culture where people feel empowered to perform at their best. If you’re passionate about people, process, and delivering outstanding client experiences—while having fun doing it—we want to hear from you!

Key Responsibilities

• Lead, coach, and develop a high-performing relocation services team using a strengths-based approach.

• Foster a collaborative, inclusive, and fun environment that supports individual growth and team success.

• Ensure consistent, high-quality service delivery across all client engagements and mobility program activities.

• Build trusted relationships with clients and internal partners to enable seamless program execution.

• Drive successful onboarding and implementation of new client programs and service enhancements.

• Identify and lead opportunities to streamline processes and improve team performance.

What You Bring

• 5+ years of experience in customer service related field, global relocation preferred but not required

• At least 3 years in a role that included direct people leadership or team management.

• Proven leadership and coaching abilities in a fast-paced, team-oriented environment

• Excellent communication, customer service, and problem-solving skills

• Strong organizational skills and ability to prioritize across multiple initiatives

• Proficiency in Microsoft Office; experience with relocation software platforms a plus

Compensation and Benefits Summary

This role offers a salary range of $84,000 – $100,000 annually, based on experience and qualifications.

In addition to base salary, this position is eligible for:

• Annual discretionary profit-sharing bonus

• Paid floating holiday

• 401(k) retirement contributions

General Benefits:

• Multiple medical plan options with a significant portion of premiums paid by the company

• Dental and vision coverage

• Health Savings Account (HSA) with employer contributions

• Paid Time Off (PTO) and paid volunteer hours

• Company-paid life, AD&D, short- and long-term disability insurance

• Employee Assistance Program (EAP)

• Wellness incentives and strengths-based development culture

• Flexible work options (hybrid)

Why Plus Relocation?

We believe work should be meaningful, rewarding, and fun! At Plus, you’ll join a values-driven team that’s committed to helping our clients—and each other—thrive. We invest in your growth, recognize your contributions, and support you with benefits that go beyond the basics.

Apply Today
If you're ready to lead with purpose and make an impact, we want to hear from you!