Insurance Customer Service Representative

CANDIDATES MUST HAVE AN INSURANCE LICENSE IN THE STATE OF TEXAS AND HAVE EXPERIENCE IN THE INSURANCE INDUSTRY TO BE CONSIDERED FOR THIS POSITION.

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the Insurance Customer Service Representative position at our company! You’ll be responsible for responding to Insurance customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.

$32,000+ Depending on Experience

• Find patterns in customer complaints and bring them to the team for improvement
• Respond to customer inquiries, product and service questions, and customer complaints
• Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
• Maintain customer accounts and update with new account information as needed
• Work closely with the sales lead to stay up-to-date on service and product knowledge

• High school graduate, G.E.D. recipient, or equivalent
• Strong knowledge of customer interface and interaction
• Display strong communication skills, active listening skills, and personal skills

• MUST HAVE AN INSURANCE LICENSE IN THE STATE OF TEXAS
• MUST HAVE EXPERIENCE IN THE INSURANCE INDUSTRY

WHO WE ARE

Every member of the Home Insurance Agency is a professional who brings distinct strengths and specialties to the agency. We work together as a team to ensure that client assets are protected.

WHAT WE DO

Our priority is ensuring we protect client success. Whether they are seeking to expand their operations, increase technological performance, or enhance organizational effectiveness, we’re here to ensure that the process is well-protected and sustained. Our team is experienced in a wide variety of personal & business insurance to provide peace of mind every time.

Home Insurance Agency is a full-service agency offering Homeowners, Auto, Motorcycle, Flood, Renters, Bonds, Commercial Auto, Business General Liability, Life, and Health.