Case Manager RN

100% REMOTE BUT MUST HAVE AN UNRESTRICTED RN LIENSE IN THE STATE OF MICHIGAN

The Case Manager RN leads the coordination of a multidisciplinary team to deliver a holistic, person centric care management program to a diverse health plan population with a variety of health and social needs.

They serve as the single point of contact for members, caregivers, and providers using a variety of communication channels including phone calls, emails, text messages and the BCBSM online messaging platform.

The Case Manager RN uses the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the member’s health across the care continuum. They work in partnership with the member, providers of care and community resources to develop and implement the plan of care and achieve stated goals.

EDUCATION AND EXPERIENCE1. Nursing Diploma or Associates degree in nursing required.
2. Bachelor’s degree in nursing strongly preferred.
3. 3 years of clinical nursing experience in a clinical, acute/post-acute care, and community setting required.
4. 1 year of case management experience in a managed care setting strongly preferred.
5. Experience managing patients telephonically and via digital channels (mobile applications and messaging) preferred.