Repair Technician - Roofing

About Us

Don Kennedy Roofing is a professional roofing company offering superior customer service and a high-quality product. Committed to excellence, we take pride in delivering roofing solutions that not only meet but exceed customer expectations. We believe in building lasting relationships with our clients through transparency, reliability, and a dedication to providing the best possible customer experience.

Location: Main Office, 815 Fesslers Ln, Nashville, TN 37210
Position Type: Full-time, 40 hours

Description

As a Repair & Service Technician, you'll be on the front lines delivering critical service and repair solutions to our customers. Whether addressing warranty issues or taking on new service calls, you’ll be responsible for diagnosing problems, executing high-quality repairs, and ensuring homeowner satisfaction every step of the way.

Key Responsibilities

Customer Repairs & Warranty Service

• Respond to customer inquiries and service requests for past and current jobs
• Diagnose and perform repairs on shingle, metal, and flat roof systems (e.g., EPDM, TPO)
• Communicate repair findings and scope clearly to customers
• Document work completed and update service tickets with job notes and photos

Teamwork & Jobsite Excellence

• Collaborate with Production and Operations teams to ensure scheduling and materials align
• Maintain a clean and safe jobsite, following company and OSHA safety guidelines
• Proactively report material needs, safety concerns, or customer issues

Required Qualifications

• 2+ years of experience in roofing, service, or residential construction
• Proficient with asphalt shingles, metal and flat roofing systems.
• Comfortable working at heights and on varying roof pitches with safety equipment
• Basic carpentry and gutter installation experience
• Excellent communication and customer service skills
• Must be able to lift 50+ lbs. regularly and work in a physically demanding role
• Valid driver’s license and clean driving record

Schedule

• Full-time, typically 40 hours+
• Occasional early mornings, late evenings, or weekend work depending on service needs

Benefits

• Competitive pay
• Earned Paid Leave
• Health Insurance Contributions
• Vision and Dental Insurance Available
• Retirement Contributions
• Company vehicle for job-related use
• Supportive and team-driven work environment

Be the face of quality and reliability for customers who need it most. Join the Home Roofing Solutions Repair Department and help us uphold the promise of long-lasting, dependable service.

About Don Kennedy Roofing

Don Kennedy Roofing Company, two-time National Roofing Contractor of the Year, is looking for new additions to our team for the position of Residential Roofing Maintenance Technician. This role is responsible for providing customers with prompt and accurate service when there is damage to their roof. This includes performing roof cleanings, repairs, and documenting the roof assessment.

Since 1978, our award winning business has taken pride in serving homes and businesses in the Nashville area. We value attitude and effort over talent and experience, and we will gladly train the right applicant. We’re looking for team members who will bring honesty, a positive attitude, best effort, and consistent attendance to our team. As a growing business and trusted company in Nashville, the growth opportunities within our organization are exponential. We promote from within and strive to provide long careers for our team members