Parts Specialist

p style="text-align:left"Compensation Pay Range:/p$16.50 - $24.50p style="text-align:left"iThe actual hourly rate will equal or exceed the required minimum wage applicable to the job location.  Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. /i/pp style="text-align:inherit"/pp style="text-align:inherit"/ppspanThe Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks./span/pp/ppspan​/spanBilingual candidates encouraged to apply./pp/ppbESSENTIAL JOB FUNCTIONS/b/ppFollow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc./ppPromptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise./ppAssist managers and/or installer service specialists in serving the professional customers as needed and directed.  /ppComplete assigned company training relevant to position./ppProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee./ppResponsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions./ppProcess exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures./ppAddress and resolve customer complaints in a friendly manner./ppAssist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc./ppPerform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc./ppOperate brake lathe and other store test equipment after corresponding training is completed and company requirements are met./ppPerform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)/ppOccasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate./ppAll other duties as assigned./pp/ppbSKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES/b/ph2spanRequired:/spanspan /span/h2pspanAbility to quickly match alphanumeric sequences/span/ppspanAbility to provide outstanding, friendly and /spanspanprofessional customer service/span/ppspanMust be able to multitask, handling customers on the phone and in the /spanspanstore at the same time/span/ph2spanDesired:/spanspan /span/h2pspanFamiliar with automotive parts, cataloging, weatherly index system, and automotive sales or /spanspanservice/span/ppspanASE certification/span/ppFluency in multiple languages (Spanish is highly desired)/pp style="text-align:inherit"/pp style="text-align:left"O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. /pp style="text-align:inherit"/pp style="text-align:left"bTotal Compensation Package:/b/pullip style="text-align:left"Competitive Wages amp; Paid Time Off/p/lilip style="text-align:left"Stock Purchase Plan amp; 401k with Employer Contributions Starting Day One/p/lilip style="text-align:left"Medical, Dental, amp; Vision Insurance with Optional Flexible Spending Account (FSA)/p/lilip style="text-align:left"Team Member Health/Wellbeing Programs/p/lilip style="text-align:left"Tuition Educational Assistance Programs/p/lilip style="text-align:left"Opportunities for Career Growth/p/li/ulp/ppiO’Reilly Auto Parts is an equal opportunity employer. /iispanThe Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable./span/i/pp/ppiQualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: /ia href="mailto:rar#64;oreillyauto.com" target="_blank"ispanrar#64;oreillyauto.com/span/i/ai or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details. /i/p