DMV Processor II - Full-time

p style="text-align:left"We’re always looking for diverse, talented, service-oriented people to join our exceptional team./pp style="text-align:inherit"/pp style="text-align:inherit"/pDMV Processor IIp style="text-align:inherit"/pp style="text-align:left"The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity./pp style="text-align:inherit"/pp style="text-align:left"bPay Range:/b/p$22.00 - $31.90p style="text-align:inherit"/pp style="text-align:left"bScheduled Weekly Hours:/b/pp style="text-align:inherit"/p40p/pp/pdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;font-weight:Bold;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"What You’ll Be Doing/divdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"Responsible for providing direct assistance to Members, teammembers and third parties regarding basic inquiries, research, and possible solutions when necessary pertaining to Member vehicle titles and lien perfection. Ensures timely completion of such requests and transactions while complying with established internal standards and external regulations./divdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"ulliMaintains working knowledge and understanding of DMV guidelines, policies and procedures./li liExplains guidelines, policies and procedures to teammembers and/or Members./li liResponds to Member, third party, and teammember inquiries concerning vehicle loan titling or lien filing./li liResponsible for limited maintenance of loan files pursuant to title perfection of Member and teammember consumer loans./li liWhen applicable, ensures refunds for lien perfection are properly applied to Member loans./li liAssists with DMV processing functions to secure collateral, take steps to reduce Member penalties, fees and releasing liens./li liReviews title reports to identify outstanding titles and contacts Members or dealers to perfect the titles as well as review reports that require lien releases for paid off secured loans./li liMaintains a working knowledge and understanding of the Consumer Lending Standard Operating Procedures (SOPs and desktops)/li liReviews and works department reports on a monthly or ad hoc basis as required by management./li liAssists with testing, validation and training of process changes./li liAssists with department projects upon request./li/ul/divbrdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;font-weight:Bold;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"Additional Job Functions/divdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"ulbrdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"liPerforms other duties as assigned/li liComplies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions/li/div/ul/divbrdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;font-weight:Bold;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"Qualifications/divdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"uldiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"liHigh School Diploma or GED required/li/divdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"li1-3 years previous related experience required/li/div/ul/divdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;font-weight:Bold;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"Knowledge, Skills, and Abilities/divdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"uldiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"liPrevious Symitar and/or loan servicing system experience preferred. /li liStrong verbal and written communication skills along with active listening. /li liAbility to prioritize, and manage time effectively. /li liMust be able to remain focused on one task for extended periods. /li liIntermediate typing and computer skills is required /li liExperience with inbound/outbound phone system preferred /li/div/ul/divbrdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;font-weight:Bold;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring/divbrdiv style ="background-color:Transparent;color:Black;font-family:Tahoma;font-size:10pt;text-align:Left;border-style:none;border-color:Transparent;border-width:1px;margin-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;"At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. /divbrp style="text-align:inherit"/pp style="text-align:left"spanSchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information./span/pp style="text-align:inherit"/pp style="text-align:left"spanThis organization participates in E-Verify./span/p