Service Advisor

h2Dealership:/h2L0462 Rock Hondap style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/ph1spanbspanRock Honda of Fontana/span/b/span/h1p/ppspanHelping satisfied customers drive away with a smile on their face is what we do - bspanjoin a team focused on earning customers for life!/span/b/span/pp/ppspanspanLithia amp; Driveway (NYSE: LAD), a Fortune 150 Company (#124 - 2025), is the #1 Automotive Group in the country with over 330#43; dealerships nationwide!/span/spanbr / /ppspanAs an Experienced Honda Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records./span/pp/ppspanbspanResponsibilities:/span/b/span/pullispanServe as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer./span/lilispanDevelop estimates by costing materials, supplies, and labor, calculating customer#39;s payment, including deductibles./span/lilispanPrepare repair orders (RO), obtaining approval signatures and entering RO into service database system./span/lilispanCommunicate additional repair and service needs to the customer based on vehicle inspection./span/lilispanAdminister the manufacturer warranty for qualifying vehicle repairs./span/lilispanKeeping customer informed of service specials, completion times and service expenses./spanspan​/span/li/ulp/ppbspanQualifications:/span/b/pullispanPrevious Service Advisor experience, preferred./span/lilispanPrior experience as an automotive technician a plus./span/lilispanA team player who is focused on providing exemplary customer service./span/lilispanBasic mechanical understanding of an automobile./span/li/ulp/ppbspanWe offer best in class industry benefits:/span/b/pullispanCompetitive pay/span/lilispanMedical, Dental and Vision Plans/span/lilispanPaid Holidays amp; PTO/span/lilispanShort and Long-Term Disability/span/lilispanPaid Life Insurance/span/lilispan401(k) Retirement Plan/span/lilispanEmployee Stock Purchase Plan/span/lilispanLithia Learning Center/span/lilispanVehicle Purchase Discounts/span/lilispanWellness Programs    /span/li/ulpspan                br /High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. /span/ppbr /The CA base pay range for this position is $16.50 - and is a draw against individually earned commission and performance incentives. The position is also eligible for bi-weekly commission #43; benefits. br /Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position.br / /p