Delivery Specialist - Full-time

pspan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"strongnbsp;/strong/span/span/spanspan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"Hello Auto Group has an opening for a Delivery Specialist! /span/span/span/span/span/p pspan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"Our sales department has been highly successful and now requires an additional Delivery Specialist to meet our growing demand. The Subaru Delivery Specialist is responsible for delivering comprehensive product information and superior customer experience before, during and after the sales process. We are currently seeking a unique individual that understands and can relay complex technology to customers and enjoys doing it. The individual we seek will be technically savvy and able to provide in-depth information on features such as: Hybrid Systems, Multi-Function displays, cruise control,nbsp;Subary EyeSight Technology, Subaru Starlink and much morehellip;/span/span/span/span/span/p p style="text-align: start;"span style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"Responsibilities for this position includes:/span/span/span/span/span/p ul lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Provide an outstanding customer experience in each customer interaction that drives loyalty to the retailer and Subaru./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Provide and offer comprehensive product information throughout the sales process to customers./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Support the Sales Consultant with customer questions regarding product features and benefits./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Locate and collect technical Subaru information and make it available as a resource for the entire retailer staff./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Be able to meet and greet and interact with customers effectively./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Fully explain Subaru features, applications, and benefits./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Provide a comprehensive and detailed Subaru delivery explaining all Subaru manuals, brochures, and literature./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Engage customers to return to the retailer for an Encore delivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Follow up with Subaru customers after the sale and all deliveries to ensure the customer is satisfied to positively impact customer loyalty./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Strong computer and phone skills./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Acquire and maintain knowledge on all Subaru vehicles and technology./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Support the Mission, Vision and Core values of the company./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"May be required to perform basic clerical duties, such as faxing office notes and photocopying./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Attend and graduate from the Subaru ldquo;Boot Camprdquo;./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Attain Subaru Delivery Specialist Certification/span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Study and understand Subaru competitors and the Subaru advantages over each./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Achieve customer satisfaction targets as assigned by management./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Assist sales staff answering incoming calls when needed./span/span/span/span/span/span/li lispan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"span style="color: inherit;"Uphold high ethical standards and maintain a professional appearance at all times./span/span/span/span/span/span/li /ul pspan style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"span style="font-family: 'Calibri',sans-serif;"span style="color: black;"Job type: Full Time position with a base hourly wage plus bonus compensation structure./span/span/span/span/span/p pspan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 10.5pt;"span style="font-family: 'Lato',sans-serif;"span style="color: black;"Requirements:/span/span/span/span/span/span/p ul lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 10.5pt;"span style="font-family: 'Lato',sans-serif;"span style="color: black;"High School Diploma or equivalent/span/span/span/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 10.5pt;"span style="font-family: 'Lato',sans-serif;"span style="color: black;"Able to work in a fast-paced worknbsp;/span/span/span/span/span/spanspan style="color: #000000; font-family: Lato,sans-serif;"span style="font-size: 14px;"environment./span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 10.5pt;"span style="font-family: 'Lato',sans-serif;"span style="color: black;"Strong organizational and time management skills/span/span/span/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 10.5pt;"span style="font-family: 'Lato',sans-serif;"span style="color: black;"Detail-oriented, professional appearance and strong work ethic/span/span/span/span/span/span/li /ul pspan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 10.5pt;"span style="font-family: 'Lato',sans-serif;"span style="color: black;"We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws./span/span/span/span/span/span/p pspan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"nbsp;/span/span/spanspan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"What we offer:/span/span/span/span/span/p ul lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"Medical, Dental amp; Vision Plans/span/span/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"401(k) plan (with company match!)/span/span/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"Company-paid Basic Life Insurance/span/span/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"Paid Vacation/span/span/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"Paid Volunteer days and Holidays/span/span/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"Growth Opportunities/span/span/span/span/span/li lispan style="background-color: white;"span style="color: #000000; font-family: Calibri,sans-serif;"span style="font-size: 16px;"Locally owned/spanspan style="font-size: 12pt;"nbsp;and operated in Southern California/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"Employee Purchase Program/span/span/span/span/span/li lispan style="font-size: 11pt;"span style="background-color: white;"span style="font-family: Calibri,sans-serif;"span style="font-size: 12.0pt;"span style="color: black;"Work/life balance (Closed on Sundays!)/span/span/span/span/span/li /ul pnbsp;/p p style="text-align: start;"span style="font-size: 12pt;"span style="background-color: white;"span style="font-family: 'Times New Roman',serif;"nbsp;/span/span/span/p pnbsp;/p