Member Services PT W Schillinger

div h4Job Details/h4 divstrongLevel/strong: nbsp;nbsp;nbsp;Entry/div divstrongJob Location/strong: nbsp;nbsp;nbsp;Schillinger Fitness LLC - Mobile, AL/div divstrongPosition Type/strong: nbsp;nbsp;nbsp;Part Time/div divstrongSalary Range/strong: nbsp;nbsp;nbsp;$10.50 - $10.50 Hourly/div divstrongJob Shift/strong: nbsp;nbsp;nbsp;See Job Description/div /div h4Description/h4pstrongspan style="background-color:lightgrey"Job Summary/span/strong/p p style="margin-right:26px"The strongMember Services Representative (MSR)/strong is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving issues, and ensuring a clean, safe, and inviting environment during AM, PM, or Overnight shifts. The representative will often work independently, including times when they may be alone, requiring self-reliance and proactive problem-solving./p p style="margin-right:26px"nbsp;/p p style="margin-right:26px"strongAdditional Job Summary/strong/p p style="margin-right:26px"The strongOvernight Member Services Representative/strong will work independently, often by themselves or alone for parts or all of their shift, to ensure the safety, security, and cleanliness of the facility while fostering a welcoming atmosphere. This role requires maintaining constant situational awareness, addressing issues promptly (contacting the management for emergencies and documenting non-emergencies in the Communication Log on Microsoft Teams), and upholding Planet Fitness standards without on-site managerial support./p p style="margin-right:26px"nbsp;/p pstrongspan style="color:black"Schedule/span/strong/p ul lispan style="color:#000000"Part Time/span/li lispan style="color:black"Weekends : 6:00 AM to 2:00 PM/span/li lispan style="color:black"8-hour shift/span/li /ul pspan style="color:black"Or /span/p ul lispan style="color:#000000"Part Time/span/li lispan style="color:black"Weekend: 2:00 PM to 10:00 PM/span/li lispan style="color:black"8-hour shift/span/li /ul p style="margin-right:26px"nbsp;/p p style="margin-right:26px"nbsp;/p p style="margin-right:26px"strongspan style="background-color:lightgrey"Essential Duties and Responsibilities/span/strong/p p style="margin-right:26px"Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p ul liGreet members, prospective members, and guests, providing exceptional customer service./li liHandle all front desk-related activities, including: ul style="list-style-type:circle" liAnswer phones in a friendly manner and assist callers with a variety of questions./li liCheck members into the system./li liNew member sign-up./li liTake prospective members on tours of the facility./li liFacilitate needed updates to membersrsquo; accounts./li liRespond to member questions and concerns in a timely and professional manner and elevate to management as needed./li /ul /li liMaintain the cleanliness, organization, and safety of the club. ul style="list-style-type:circle" liThoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor./li liStock locker rooms with proper supplies/paper products./li liReport any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to management./li /ul /li liFollow the quot;Lost and Found Policyquot; and turn in lost member property to management immediately./li liOther responsibilities as asked by management./li /ul pnbsp;/p pstrongspan style="color:black"Benefits/span/strong/p ul listrongspan style="color:black"FREE Black Card Membership!/span/strong/li listrongspan style="color:black"Health/span/strongspan style="color:black" strongInsurance - First of the month following hire date/strong/span/li listrongspan style="color:black"Medical amp; Prescription drug plans/span/strong/li listrongspan style="color:black"HSA (Health Savings Account)/span/strong/li listrongspan style="color:black"Dental/span/strong/li listrongspan style="color:black"Vison/span/strong/li listrongspan style="color:black"Life/ADamp;D/span/strong/li listrongspan style="color:black"Voluntary Short Term Disability (STD)/span/strong/li listrongspan style="color:black"Voluntary Long Term Disability (LTD), and other additional voluntary benefits!/span/strong/li listrongspan style="color:black"401k plan after 3 months of service/span/strong/li /ul h4Qualifications/h4brpstrongspan style="background-color:lightgrey"Qualifications/span/strongnbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;nbsp;/p ul liMust be a minimum of 16 years of age./li liMust be able to Lift, pull, push a minimum of 25lbs./li liUpbeat and positive attitude./li liPunctuality and reliability are a must./li liExceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the memberrsquo;s expectations./li liStrong listener with the ability to empathize and problem solve./li liBasic computer proficiency./li liDemonstrate diplomacy in all interactions while using appropriate behavior and language./li liSatisfactory background check./li /ul pnbsp;/p pstrongspan style="background-color:lightgrey"Overnight, Additional Qualification(s):/span/strong/p ul liMust be 18 years of age or older./li liMust be able to work alone and independently./li /ul pnbsp;/p pstrongspan style="color:black"Physical Demands/span/strong/p ul lispan style="color:black"Continual standing and walking during shift./span/li lispan style="color:black"Continual talking in person or on the phone during shift./span/li lispan style="color:black"Must be able to occasionally lift up to 50 lbs./span/li lispan style="color:black"Will occasionally encounter toxic chemicals during shift./span/li /ul pnbsp;/p pstrongspan style="background-color:white"span style="color:black"How to Apply:/span/span/strong/p pspan style="background-color:white"span style="color:black"If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled./span/span/p pspan style="background-color:white"span style="color:black"Thank you for your interest in joining our team!/span/span/p pnbsp;/p pstrongspan style="background-color:white"span style="color:black"E-Verify STATEMENT:/span/span/strong/p pspan style="background-color:white"span style="color:black"We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. ./span/span/p pnbsp;/p pstrongspan style="background-color:white"span style="color:black"EOE STATEMENT:/span/span/strong/p pspan style="background-color:white"span style="color:black"All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran./span/span/p